Skip to content

  • Home
  • Our services
    • Libraries and archives
      • Libraries and archives home
      • Renew a book
      • Books and online reference
      • Library opening hours and locations
      • Events and things to do
      • Volunteer at your library
      • Hertfordshire Archives and Local Studies
      • Library membership
      • Other library services
    • Highways, roads and pavements
      • Highways, roads and pavements home
      • Report a faulty street light or pothole
      • Roadworks
      • Severe weather (including gritting)
      • Dropped kerb (vehicle crossover)
      • Public transport
      • Speed awareness and driver training
      • Transport and accident data
      • Business and developer information
    • Schools and education
      • Schools and education home
      • School admissions
      • At school
      • Find a school
      • Childcare and family centres
      • Travel to school
      • Young people and work
      • Adult and family learning
      • Special educational needs
      • Services for Young People
    • Adult social services
      • Adult social services home
      • Care and carers
      • Day services and activities
      • Disability
      • Transport for older people and disabled people
      • Money advice, benefits and support to get a job
      • Report a concern about an adult
      • Mental health, dementia and autism
      • Adult social care leaflets and factsheets
      • HertsHelp
    • Children's social care
      • Children's social care home
      • Child protection
      • Adoption
      • Fostering
      • Families First portal
      • Care leavers' local offer
      • Young people in care
      • Hertfordshire Safeguarding Children Board
    • Recycling, waste and environment
      • Recycling, waste and environment home
      • Recycling and waste
      • Planning
      • Sustainability and climate change
      • Countryside management service
      • Flooding
    • Births, deaths and marriages
      • Births, deaths and marriages home
      • How to register a birth
      • Ceremonies
      • Register Offices
    • Business and Trading Standards
      • Business and Trading Standards home
      • Book a room at Hertfordshire Development Centre
      • Services for businesses, charities and other public bodies
      • What do Trading Standards do?
      • Business advice
      • Consumer advice
      • Doing business with us
      • Licences
    • Health in Herts
      • Health in Herts home
      • Drugs and alcohol
      • Happiness, wellbeing and mental health
      • Healthy places
      • Healthy weight
      • Keep active
      • Sexual health
      • Smoking
      • What is public health?
    • Fire and rescue
      • Fire and rescue home
      • Fire safety checks
      • Jobs in fire and rescue
      • Fire station locations
    • Hertfordshire Directory
      • Hertfordshire Directory home
  • About the council
    • COVID updates
    • Jobs and careers
    • Contact us
    • Consultations
    • Make a complaint, compliment or comment
    • Councillors and council meetings
    • Watch council meetings
    • How the council works
    • Volunteering
    • Elections
    • Petitions
    • News
    • Council tax
    • Freedom of information and council data
Hertfordshire
search button
    
Hertfordshire County Council
Go to home page
< Go back a page
  • About the council
  • Get email updates with Update me
  • Working for you
  • Contact a service
  • Consultations
  • Complain, compliment or comment about our services
  • Councillors and council meetings
  • How the council works
  • Volunteering
  • Freedom of information and council data
  • News
  • Legal
  • Freedom of information an…
  • Freedom of information
  • Access the information we hold about you
  • Open Data
  • Access the information we…
  • Subject access request form
  • Subject access request fo…
  • Print and Sharing Options
    • Print this page
    • Share Facebook Twitter Email Whatsapp SMS

Subject access request

Privacy notice – Please read before submitting your information >

Why we need your information

The data on this form is being gathered for the purpose of processing your Subject Access Request. Hertfordshire County Council will use this information to ensure that you receive access to your personal data in line with your request.

This information is being gathered and will be processed on the basis that you are giving consent for us to do so. If you wish to withdraw consent at any time you can do so by contacting data.protection@hertfordshire.gov.uk. 

What we will do with your information

The information you give us will be held by the Data Protection team of Hertfordshire County Council and will only be used to process your subject access request.

In order to deliver this service we may discuss your request with other departments of Hertfordshire County Council in order to ensure you receive all of the relevant information.

Please note that due to a significant increase in the number of requests received and to avoid unnecessary delays your request may be processed on our behalf by a third party organisation such as a specialist data protection service provider or legal firm. 

We may also share information as necessary in order to protect and safeguard children or vulnerable adults.

How long we will keep your information

The information that you supply to us will be kept on file for 8 years. 

What are your rights?

Hertfordshire County Council will be the Data Controller for this information.

You have the following rights in relation to this data:

  • You have the right to be informed about what information we hold about you and how we use it.
  • You have the right to request copies of any information the Council holds about you by making a subject access request.
  • If information we hold about you is factually inaccurate you have the right to have it corrected.
  • You have the right to object to the way we are using your data.
  • You have the right to request that your data is deleted. However we may be unable to delete your data if there is a need for us to keep it. In this case you will receive an explanation of why we need to keep the data.
  • You can also request that we stop using your data while we consider a request to have it corrected or deleted. There may be some circumstances in which we are unable to do this however we will provide an explanation if this is the case.
  • In certain circumstances you may also request data we hold about you in a format that allows it to be transferred to another organisation.
  • In the event that decisions are taken using automated processes you have the right to request that these decisions are reviewed by a member of staff and to challenge these decisions.

If you would like to request copies of your data, request that your data is deleted or have any other queries in relation to data which the Council holds about you please contact the Data Protection Team.

Data Protection Team

Hertfordshire County Council
County Hall
Pegs Lane
Hertford
SG13 8DQ

Tel: 01992 588099

Email: data.protection@hertfordshire.co.uk

You can also contact our Data Protection Officer at dataprotection.officer@hertfordshire.gov.uk or in writing to the address above.

If you are unhappy with the way that Hertfordshire County Council has used your data or with the way we have responded to a request you also have the right to contact the Information Commissioner’s Office www.ico.org.uk 

If you have any difficulties filling in this form, or would like it in a different format, please email us at data.protection@hertfordshire.gov.uk.

  • Please give details of the person who the information is about (the data subject).
  • Name
  • Please give as much detail as possible as this will speed up our process in finding your files.
  • Current address
  • Please give as much information as possible to enable us to identify and locate all information.
  • Are you applying on behalf of yourself or someone else?
  • Is the data subject you are applying on behalf of, an adult or a child?
  • Fill in this if you are applying on behalf of another adult.
    This part authorises the below named to act on the data subject’s behalf:
  • Name
  • Address
  • Relationship to the data subject
  • I confirm I authorise the above person to apply on my behalf
  • We may require additional Signed Form of Authority from the Data Subject to validate this request.
  • Solicitor Signed Form of Authority
  • I confirm I am a solicitor acting on someone's behalf
  • Fill in this part with your details, if you are applying on behalf of a child for whom you have parental responsibility.
  • Name
  • Address
  • Why are you making this request?
  • Data Subject or Carer / Parent with Parental Responsibility must agree here to validate this request.
  • If you have allocated an advocate to act on your behalf, please tick the box below:
  • I hereby request access to the personal information held by Hertfordshire County Council and declare that the information given in this form is correct.
  • I've read and understand the privacy policy at the top of this page
  • Name
  • Required documentation
    Please upload your documents here

Rate this page

green smiley (good) orange smiley (average) red smiley (poor)

Hertfordshire County Council – The County of Opportunity

  • Services

    • Libraries and archives
    • Highways, roads and pavements
    • Schools and education
    • Adult social services
    • Children's social care
    • Recycling, waste and environment
    • Births, deaths and marriages
    • Business and Trading Standards
    • Health in Herts
    • Fire and rescue
    • Hertfordshire Directory
  • About the Council

    • Accessibility statement
    • Contact us
    • Jobs and careers
    • Councillors and council meetings
    • Consultations
    • Freedom of information requests
    • Cookies and privacy
update-me

Follow Us

  • Facebook
  • Twitter
  • YouTube

Translate this site

  • Standard
  • High contrast
  • Low contrast

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.