Help shape social care services - Hertfordshire Strategic Co-Production Board

Our strategic co-production board joins together our senior managers with people who use care services, their carers and organisations who represent them to help us shape adult care services.

We want people to have a say in how the budget is spent and how the services are run.


Our vision for co-production in Hertfordshire

Co-production in Hertfordshire is helping to shape our services.

Co-production is an approach where we bring together a range of people as equal partners:

  • people who have experience of using services (experts by experience)
  • family members and carers
  • organisations
  • staff.

We use everyone’s knowledge and different experiences to shape services and make them better for everyone.

Co-production is a really different way of working - challenging, inspiring, spirited and ambitious.

Our vision - co-production for all (PDF 57kb)

Diagram - co-production for all


Who is on the board?

Five people who have experience of adult care services as a service user or carer, 5 senior managers from Adult Care Services and 6 people from these community organisations who represent service users and carers:

  • Carers in Hertfordshire
  • Age UK
  • Viewpoint
  • Hertfordshire Care Provider’s Association
  • Healthwatch
  • The Learning Disability Partnership Board (LDPB)

The board is co-chaired by Iain MacBeath, Director of Adult Care Services and Leigh Hutchings.

Our terms of reference set out what we want to talk about first: the council's adult care budget, commissioning, disabled transport and how Hertfordshire can be more inclusive to disability.


Meetings, notes and presentations



Previous meetings


Co-production projects

Employer Toolkit – Inclusive Herts

Hertfordshire co-production board worked together on a toolkit to encourage businesses to employ people with disabilities in order to make any workplace more inclusive and accessible.

The Employer Toolkit was developed with service users and carers as a practical resource for employers. It is designed to be used by small to medium sized business/organisations in Hertfordshire and aims to encourage them to:

  • Employ disabled people by busting some myths and giving details of all the support and advice available.
  • Provide a more inclusive service to people with disabilities and health conditions who may need extra help, time and understanding.

Read about our employment and volunteering project.


Co-production standards and payment guide

The board has produced the following:

  • Standards for co-production work in Hertfordshire adult care services. These explain what type of activity should be co-produced, top tips for co-production and how to help people get involved. Easy read version
  • Payment guide – this explains how to pay inclusion fees and expenses to people with lived experience of care, including benefits and taxes to take into account.
  • Co-production involvement agreement - to get signed commitment from people who have experience of care services and carers.
  • Annual Report 2018 - This looks at the work we've done over the last year.


Our other co-production boards


Find out more

For more information or to comment on any topics we're talking about please email

Find out more about co-production at Think Local Act Personal (TLAP).


 Co-Production Board members