Posted: Tuesday 10th October 2017
Getting to grips with the digital world can be overwhelming for people who are not wonders on the web.
But thanks to the existence of IT Champions in some of our libraries, help is on hand to make the transition into the digital world a smooth one.
James is one person to benefit from the help of our IT champion volunteers, who give up their time to help people with on-the-spot technical queries, such as scanning, and also with basic IT advice.
Eager to become more confident using his laptop, James was given some tips from IT champion Caroline at Bishop’s Stortford Library.
Semi-retired James wanted to keep in contact with friends and family, and also wanted to “keep in touch with what’s going on in the world”.
Although he had an active email account, he found email communication overwhelming. Thanks to Caroline, James managed to work out and implement a filing system so that he can manage his emails.
Following the sessions, James has become much more confident when using the computers. He said: “Caroline was so helpful. I’m finally getting on top of it all, and I’m finding out things that I feel I should have known years ago.”
James is now interested in learning more and has signed up for 1:1 computer taster sessions with library staff so that he can increase his ability and become more competent when using his computer at home.
If you’re new to computers or tablets, and want to have a more structured lesson, then our informal one-to-one IT taster sessions can get you started.
During these informal one-to-one sessions, residents can get a basic introduction in how to use a computer or a tablet, and will also receive a free course booklet
Delivered by library staff, the sessions usually last for an hour at your local library, and cost £7. There is no cost if you are disabled or receive benefits.
Email firstname.lastname@example.org for more details on our taster sessions, or you can ask in your local library. You can also find more information here
IT Champions can also show people how to use the range of digital facilities in our libraries, and will also promote health and safety using computers and browsing online. Could you be an IT Champion volunteer?