Posted: Sunday 28th May 2017
Our care home improvement programme that helps support frail, elderly residents in east and north Hertfordshire took a top gong in a national healthcare awards ceremony last night!
Our local training, ‘Complex Care’ for care staff was judged the best entry in the workforce efficiency category at the Health Service Journal Value in Healthcare awards 2017. Delivered by HCPA, the award highlights how the training is meeting its aims of reducing unnecessary A&E visits, hospital admissions and falls in care homes.
Complex Care is a specialist training programme for staff in care homes which aims to support frail and elderly residents to stay healthy and independent and importantly out of A&E and hospital. The programme is just one element of a partnership between Hertfordshire County Council, Hertfordshire Care Providers Association (HCPA) and NHS East and North Hertfordshire Clinical Commissioning Group (ENHCCG) aimed at improving healthcare and reducing stays for older people.
Representatives from the partnership attended the presentation, along with carers and care home managers, who proudly went on stage to accept the accolade.
“We are so delighted to have won this award,” said Sharon Davies, Chief Executive of HCPA, on behalf of the partnership. “Our specialist trained ‘Complex Care Champions’ in our care homes have worked so hard to improve the health and quality of life of residents. This award demonstrates how they are leading the way in delivering excellent care and recognises their commitment and enthusiasm which is helping to make a real difference to elderly residents.”
Dr Nicky Williams, one of the local doctors who has helped to develop the programme and Deputy Clinical Chair of ENHCCG said: “Care home staff work hard to look after residents and their work often goes unrecognised. This award shows how valuable their role is and the importance of investing in training and development.”
Iain Macbeth, Director of Health & Community Services, Hertfordshire County Council said;
“We’re delighted to win a HSJ Value in Healthcare Award and for our staff working in the social care industry to be recognised for the amazing work they do caring for the elderly and vulnerable in Hertfordshire day in, day out. Hertfordshire County Council are committed to training our employees to be able to provide the greatest quality of care to those residents who need our support; ‘Complex Care’ and this partnership is just one of the projects we’re working on to improve our social care offering across the county and this award reconfirms that our efforts are making a difference where it’s needed”.