Posted: Friday 28th July 2017
From looking after your roads to looking after vulnerable children and adults we take care of a lot around Hertfordshire.
The final letter in our A-Z of services introduces you to just some of the people working for you throughout the night to deliver a range of local services that make a difference to people’s lives.
Nigel Palmer, Gully Cleansing Operative, Ringway Highways Contractor
"We visit and clean 168,000 drainage gullies a year. Those on the busiest roads are attended at night to minimise disruption to road users."
Jackie Whates, Out-of-hours team manager, Children’s Services Safeguarding Unit
"Child protection is 365 days a year. We work in shifts around the clock to make sure someone is always on hand for people in crisis."
Dave Smith - Fire Control Officer – part of the HFRS Fire Control Team
"Whether its day or night, weekday or weekend we’re here answering 999 calls, mobilising fire engines, supporting our Fire Crews and giving life-saving emergency advice over the telephone to thousands of people a year."
Malcom Matthews, Ringway Grass Cutting Supervisor
"While most people are sleeping it’s my job to go out with my team and cut the grass along Hertfordshire’s high speed roads. We do this overnight so that it causes the least disruption."
(L-R) Chris Gladwyn, Mike Smith, Tony Matfield and Chris Fedak - Intelligent Transport Systems Team
"One of us will always be on duty (outside office hours), 365 days a year."
"We remotely monitor the operation of traffic control systems (traffic lights etc.) to make sure they are operating correctly and fix any problems on the network to keep road users moving."
Dave Turnock, Traffic Management Operative, Ringway Highways Contractor
"I’m responsible for installing signs, cones and barriers on the highway at night time to protect my colleagues who are carrying out works, as well as the emergency services dealing with incidents."
Jan Nixon, Herts Careline Call Operator
"Herts Careline staff work 24 hours a day, seven days a week answering up to 1,500 reassurance calls a day."
Boban Jose, senior social worker, Early Intervention Team
"Our service is seven days a week. My team supports patients in their homes with the aim to prevent them having to go into hospital."
(L-R) Simon Cowie, Brian Cross - Streetlighting Operatives
"We respond to streetlights that have been damaged or are obstructing the road, outside daytime working hours."
As part of our #WorkingForYou A to Z, we are bringing you a different county council service each day, illustrating the wide range of services we provide and introducing you to the people who are working for you.
Find out more about the services we provide
Your County – Your Council - #WorkingForYou