Apprentices turn video stars to urge local people to apply for an apprenticeship in Adult Social Care

Published: 01 Mar 2019

Hertfordshire Adult Social Care apprentices have taken to YouTube to encourage local people, including school leavers and those considering a career change, to pursue a rewarding career working with older people and adults with disabilities.

The apprentices, past and present, all joined Hertfordshire County Council’s Adult Social Care Apprenticeship scheme and are now urging others to apply to do the same in a series of videos launched ahead of National Apprenticeship Week. To see the videos, go to:

We are currently welcoming applications for our Level 2 Apprenticeship in Adult Social Care from people across Hertfordshire. The scheme is aimed at anyone considering a career in health and social care, whether you’re a school or college leaver, looking for a career change or wanting to build on existing skills and experience in health and social care.

If you are kind, a good listener and want to make a difference by helping to enhance the lives of local people, then an apprenticeship in adult social care could be the right career choice for you.

Our apprenticeship offers a higher than minimum wage salary and is a great first step into a career that provides a variety of different job opportunities and the possibility of progressing to roles at a management level.

Kayleigh Grady, Assistant Manager at Welwyn and Hatfield Day Service was one of our first-ever apprentices after joining the scheme in 2005. She has since been promoted several times working her way up to her current position, making many friends along the way and even becoming bridesmaid for one! Kayleigh encourages others to “go for it” and apply for an apprenticeship.

She says: “The more I worked, the more I enjoyed it, the more my confidence grew and the more I knew this is where I wanted to be, and this is what I wanted to do.

“There have been lots of opportunities that have come my way and I’ve done lots of qualifications during the 13 years I have been working for Hertfordshire County Council. It’s fun, you get to learn, get qualifications while working, and it’s a good job.”

Young mum and ex-apprentice, Audrey Orman, a Day Service Support Worker at Letchworth Free Church Hall Day Centre, chose a career in adult social care over university and has combined her work with looking after her young son.

Audrey says: “In this job you never get two days the same. If you have that side to you where you are good at listening to people and are quite a supportive person naturally, then this is definitely a role you should consider.”

She says working in adult social care is rewarding, one of the highlights being bringing joy to the people she cares for. “There are times where it’s very challenging and it takes a lot of effort, but the reward you get from putting that effort in is amazing.”

The Level 2 Apprenticeship in Adult Social Care lasts for a minimum of 13 months. During this period, apprentices work towards gaining the relevant skills and knowledge to achieve their RQF Level 2 Diploma in Care (Adults). They undertake work experience placements in our Short Breaks, Supported Living or Day Service settings where they assist people to develop and improve their independence with care and supervision.

Former apprentice, Josie Taylor, who also works at the Letchworth Free Church Hall Day Centre as a Day Service Support Worker, says the apprenticeship scheme provides a good start for “different ranges of jobs”. She explains: “You can [go on to] do nursing, you can work as a carer, a support worker and there’s also social work.”

Working in adult social care has boosted Josie’s self-confidence: “It’s amazing how confident I am now compared to how I used to be. It makes you feel good. I sometimes go home thinking I’ve done a good deed today. This job enables me to make a difference to people’s lives.”

Apprentice Louse Noble has also become more confident: “I like the apprenticeship because it helped me build confidence while learning with different people.”

Richard Roberts, Executive Member Adult Care and Health at Hertfordshire County Council, said: “If you are inspired by these wonderful people who have come through our Adult Social Care Apprenticeship scheme, then we’d welcome you to join us, by applying now to become one of our new apprentices.

“Our Apprenticeship in Adult Social Care equips people with the right skills and experience to work in a rewarding career where they’ll experience great variety and make a real difference to the lives of the people they support. There are also plenty of opportunities for learning and development which can lead to career progression for people who successfully complete an apprenticeship.”

Applications for the Level 2 Apprenticeship in Adult Social Care must be submitted between 1 March to 31 March 2019. Applicants need to be aged 16 years or over by 1 October 2019.

To find out more about the Level 2 Apprenticeship in Adult Social Care and to register your interest, visit: or email