County council accepts HMICFRS report into Hertfordshire Fire and Rescue Service

Published: 20 Dec 2018


Hertfordshire County Council has accepted the findings of the HMICFRS report into Hertfordshire Fire and Rescue Service and already has a plan in place to address the areas for improvement identified in the report.

The report found that the fire service in Hertfordshire is good at responding to fires and other emergencies, has well-trained firefighters and incident commanders, and is good at carrying out fire safety inspections.

However the report also identified a number of back-office areas where the service needs to improve, including updating key plans and upgrading some of our IT and management information systems.

Terry Hone, Cabinet Member for Community Safety, said: “There are no surprises for us in this report. We know that the front-line emergency service Hertfordshire Fire and Rescue Service provides is good, and we’re already aware that some of the back-office systems and plans need updating. We’ve been honest and transparent with the inspectorate about where we think our strengths and weaknesses are, and the inspectorate has broadly agreed with us.

“Since the inspection team visited us in the summer we’ve already started work to improve in the areas where we know we need to. I’m confident that the plans we’re putting in place, most significantly the draft Integrated Risk Management Plan that we’re currently consulting on, will enable the fire service to build on its strengths and improve where it needs to.”

The HMICFRS report was published on 14 December 2018 and rated Hertfordshire Fire and Rescue Service as “Requires Improvement”.

The county council is currently consulting on an Integrated Risk Management Plan which sets out a bold vision for the future of the fire service.