Find out how to avoid scams

Published: 27 Jun 2019

Scam Awareness Roadshows are taking place in libraries across Hertfordshire in June and July to help prevent people from becoming victims of scammers. 

Residents will be able to learn about avoiding doorstep, phone and postal scams and cons, as well as how to report them and get help.

The Friends Against Scams sessions are part of a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.

Anyone can be a scam victim, but scammers tend to target older people living alone as they believe them to be more vulnerable to being conned. According to Friends Against Scams, 53 per cent of people aged over 65 have been targeted by scams.

The sessions are taking place on:

Advisors from Hertfordshire Trading Standards, Neighbourhood Watch, Age UK Hertfordshire as well as the local Police Community Safety Officer will be at the events to provide information and advice. 

Hertfordshire Trading Standards will also be giving short talks at some of the sessions, covering topics such as scam and junk mail, distraction burglary and rogue traders.

Cllr Terry Hone, executive member for community safety and waste management, Hertfordshire County Council, said: “Scammers tend to pick on older people who are on their own, targeting them through the post, over the phone and by mail. These scam awareness raising sessions offer residents practical tips on how to spot a scam or con and what to do to protect themselves. If people think they may have been targeted by scammers, they can seek advice and support in a friendly environment.”

Residents unable to come along to the sessions can access tips by watching three short animations on YouTube. These cover:

  • Junk mail - common scam letters are fake lotteries, prize drawers and clairvoyants. You can remove your name from mailing lists by calling 08457034599 or visiting

For more information visit: or call 0300 123 4049.

All activities are free, and no booking is necessary.