First guide for new residents in Hertfordshire up-and-running

Published: 19 Jul 2019

Moving to a different area can be difficult enough, so Hertfordshire County Council has launched an online guide to help new residents.

“Where is my local doctors’ surgery?”, “how do I apply for my child’s primary school place?” and “which number bus do I need to get to work?” – the pilot scheme aims to answer these types of questions to help people settle in a town.

The locations of libraries and recycling centres, and more, will be on the county council’s website - on a specially-designed webpage – presented in an easy-to-understand way.

Bishop’s Stortford is the first town in Hertfordshire to have this, and it can be found here:

Councillor Derrick Ashley, the County Council’s Cabinet Member for Growth, Infrastructure, Planning and the Economy, said:

“We want the county to be a place where people want to live, work and raise a family, and it’s important the right information is easily accessible so new residents are informed and quickly feel welcome and part of their community.

“There could be up to 175,000 more people living in Hertfordshire by 2031, which means plenty of people in the next few years will be moving around, living in new places and making the county their home.”

The webpage has been developed in partnership with East Herts District Council, which is in charge of matters like council tax, planning and waste collections. Each council’s responsibilities are made clear in the guide.

The county council is developing similar webpages for other towns in Hertfordshire, as it gets ready to provide for an expanding population and to create sustainable communities, where families can live, learn and work all in one place.