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Hertfordshire County Council

Take a look at the Early Help Module system guidance.

Duration: Full day from 9:30am to 4:00pm

Families First Practice and EHM system training is a full day training that incorporates Families First tools, Practice Standards, Guidance and EHM system.


Aim of the course

This course is aimed at practitioners who will initiate Families First Assessments (FFA) and/or undertake a keyworker role for a family.


Course Objective

Delegates attending this course will gain an understanding and overview of Families First principles in Hertfordshire, Families First Practice Standards, pathways and tools, including when and how to complete a Families First Assessment (FFA), using EHM system to effectively record and evidence support for family, undertaking the keyworker role and coordinating an effective Team Around the Family (TAF) and ongoing system and practice support for practitioners.


Expected Outcomes

Practitioners will be confident to initiate Families First Assessments, use EHM system and undertake the keyworker role.


Training Dates 2018

Location Date
Robertson House 06 Jul 2018
Robertson House 09 Jul 2018
Apsley 2 12 Jul 2018
Apsley 2 08 Aug 2018
Robertson House 16 Aug 2018
Robertson House 10 Sept 2018
Apsley 2 13 Sept 2018
Apsley 2 17 Sept 2018
Robertson House 25 Sept 2018
Robertson House 17 Oct 2018
Apsley 2 22 Oct 2018
Robertson House 09 Nov 2018
Apsley 2 20 Nov 2018
Apsley 2 12 Dec 2018
Robertson 17 Dec 2018

Contact and cancellations

If you have any queries regarding EHM training, call 01438 737447 or email

EHM training is currently offered free of charge for Hertfordshire Children's Services staff and all Children's workforce partners. However, services will be charged if:

  • an individual cancels without a valid reason
  • an individual fails to attend a training session/workshop.



  • All cancellations must be notified by email
  • If a booking is cancelled within 10 working days without a valid reason, or the delegate fails to attend the course, a cancellation fee of £50 will be charged.
  • Valid reasons include non-attendance due to sickness or a statutory role requiring the delegate to be elsewhere at short notice, for example, attending court.
  • General pressure of work would not be considered a valid reason.
  • Absence due to illness should be notified by email and corroborated by the delegate's line manager.