Intensive Family Support teams (previously known as Thriving Families teams) work with families with multiple and complex needs who would benefit from intensive support.
The help we provide depends on each family's situation, but examples of issues we help with include:
- parenting skills
- improving school attendance
- training to help find a job
- help with housing problems
- managing money and debt.
There is no age focus for the service, as long as there is a dependent child (under 18) in the family.
The focus instead is to provide practical support to the whole family, when there is evidence of 4 of the following presenting issues being a concern to professionals across more than 1 family member, or the family are identified as requiring intensive whole family support which no other services are available to provide:
- parents or children involved in crime or anti-social behaviour
- children who have not been attending school regularly
- children who need help (for example they have had an assessment in the last year)
- adults out of work or at risk of financial exclusion or young people at risk of worklessness
- families affected by domestic violence and abuse
- parents or children with a range of health problems.
More information for professionals More information for families
Request the service
If you want to request the service for a family, complete an HCC consent form and a service request form – following the instructions in this guidance document.
The IFST Criteria Glossary has been put together to support partners considering requesting support from these teams.
Once completed, send all documents:
Via email to firstname.lastname@example.org for non-Government Secure eXtranet (GCSx) users or email@example.com for GCSx users.
Via post to Customer Service Centre, PO Box 153, Stevenage, Hertfordshire, SG1 2GH.