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Hertfordshire County Council

Practice advice, guidance and support from Local Families First Coordinators

Young Carers Support Service

Senior Families First Coordinators and Families First Coordinators provide local practice support, information and advice on Families First pathways, processes and tools to practitioners and partners in the double district area.

Core responsibilities for Senior Families First Coordinators

  • Stakeholder engagement to promote and embed FF
  • Deliver EHM system training, practice training and EHM demonstrations
  • Advise on step up/step down pathways and processes
  • Attend and contribute to local Families First Triage Panels
  • Attend and contribute to Action and Impact Meetings
  • Attend and contribute to Local Implementation Groups
  • Provide practice advice on thresholds, Families First processes and evidenced based interventions
  • Support practitioners with complex cases
  • Share good practice across the district
  • Promote the use of Families First Assessment (FFA), Graded Care Profile and Outcomes Star across partners

Core responsibilities for Families First Coordinators

  • Provide a rapid response to families in need of immediate support
  • Provide bespoke and personalised training, including chairing initial TAF where a practitioner is new to the TAF process
  • Support partners with information on  a core offer of services available in the locality
  • Provide practice advice, information and signposting
  • Maintain a good working knowledge of district and county resources
  • Promote the use of the Families First Assessment (FFA), Graded Care profile and Outcomes Star across partners
  • Identify a Family Keyworker and adopt the principle of one family, one worker, and one plan.

Your Local Senior Families First Co-ordinator or Families First Co-ordinator contacts are available

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