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Who do we support?

We are able to provide different levels of support to schools depending on the needs of the pupil.

We give general advice and teaching resources to schools to help pupils with mild hearing loss, who don't need to use hearing aids. This includes hearing loss due to:

  • ear infections
  • regular ear infections ('glue ear') causing fluctuating conductive hearing loss
  • perforated ear drums.

We can offer phone consultations to teachers for pupils with either a more long term or permanent hearing loss, who may use hearing aids.  These pupils will still be making the expected progress in class. This hearing loss could be due to:

  • mild sensory neural deafness
  • deafness in one ear

We can offer more targeted and specialist support to schools for pupils who have more complex hearing loss and use hearing aids. This may include:

  • moderate, severe or profound sensorineural hearing loss in both ears
  • auditory neuropathy in both ears
  • permanent moderate or severe conductive hearing loss in both ears
  • use of hearing aids, cochlear implants or bone anchored hearing aids
  • deafness which impacts on the pupil's ability to learn
  • deafness which has a large impact on speech.

What can you expect from the service?

We offer advice and support to professionals and parents about:

  • the development of listening, language and communication
  • learning
  • social-emotional development
  • transition between schools
  • the use of hearing technology and specialist equipment

Pre-school age

Our Teachers of the Deaf run sessions in Hertfordshire for deaf babies, toddlers, children and their families. The sessions, called Communication for Hearing Impaired Children and Support (CHICS), helps to develop children's communication skills through a range of fun activities.

CHICS:

  • Provides free play activities, including arts and crafts, ball pools, puzzles and games, in order to help children understand communication through play and social interaction.
  • Helps to improve listening skills with song and rhyme times.
  • Provides a weekly programme of activities to improve language, literacy and numeracy skills.
  • Provides support for parents, who can discuss their concerns with an expert. Teachers of the Deaf can also give parents resources and ideas to help their child at home.

At school

Our Teachers of the Deaf provide staff at preschools and schools with practical ways to help their hearing impaired pupils to learn and progress. This includes helping staff to:

  • Make reasonable adjustments in the classroom, such as reducing background noise where possible.
  • Use assistive technology like radio aids.
  • Use strategies to help pupils learn with the class, including providing visual aids in lessons and supporting pupils to contribute in group discussions.
  • Support hearing impaired pupils during lunch and break times, which can often be difficult times for them.

Sometimes our Teachers of the Deaf will work directly with a pupil on a regular basis, or may give 1 to 1 support in the classroom. This is for pupils with the most severe needs (they may be in a special school or have an Education, Health and Care Plan).

How to refer

Hearing loss is often identified at birth or very early on, so referrals to our service are usually from the NHS Audiology services when a child is very young.

If hearing loss is identified later, during preschool or school, then parents or schools can make a request:

All referrals must have signed parental consent. 

What needs to be included in the referral?

The referral should include copies of any related medical reports and audiology reports.

There will also need to be evidence that the hearing loss is having an effect on the child’s learning. If your child is of school or preschool age, you should work together with your Special Educational Needs Coordinator (SENCos) to provide this evidence.

What happens after the referral?

Referral for a baby – once we receive the referral from audiology, we will contact you within 2 working days to arrange either a visit to your home, or to join you at your next audiology appointment, as we like to attend the fitting of a hearing aid.

If the child is under 3 - we’ll make contact within 10 working days. We will arrange a visit either to your home or to your next audiology appointment.

If the child is of school age - the timescales may vary for us to contact you, however we will be in touch as soon as we can, to arrange a visit to see your child at school.

Can any organisations support you with this?

  • National Deaf Children's Society (NDCS)
  • National Sensory Impairment Partnership (NATSIP)
  • Phoenix centre – Empower young people up to the age of 25 who have a hearing impairment with events, training and support. 
  • Facebook group - joining your local Children Hearing Impairment Parent Support (CHIPS) facebook group.
  • Children’s Hearing Services Working Group (CHSWG) - A group of representatives made up of different professionals working in Hertfordshire with deaf and hearing-impaired children. 

    CHSWG is responsible for improving services for families and children by listening to them, taking their views into account and by ensuring that recommendations from national initiatives and Quality Assurance are met. It offers advice, guidance and exerts influence in order to ensure high quality services and also acts on behalf of service providers at a practitioner, managerial and strategic level.
0300 123 4043 - Hertfordshire County Council customer call centre

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Cookies we use

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Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

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Required functionality

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Just for the time you are on our website.

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Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

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Performance and feature

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1 month

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There are links and content from other sites and services on our website. These sites and services set their own cookies.

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