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Support and how to get it

We give 3 different levels of support depending on the child or young person's needs.

1. Help for parents and schools to help their child or young person

This is where a young people's speech, language and communication needs can be met at their local mainstream school or education provider.
 
We'll help all parents and professionals with concerns about a child or young person's speech, language and communication skills.
 
The Speech, Language and Communication Needs team provides:

  • an advice line for all families and professionals
  • training for school and health professionals
  • the latest advice and information about services available
  • service representation at parent / professional events.

 
We call this "Universal support".
 

Sounds like the support you need?

Email the team in your area:

 
Which district or borough am I in?

 

2. More indepth help for parents and schools, focusing on specific needs

If the child or young person needs a little more support, we help families and professionals to identify specific problems and overcome them.
 
This is often when a child or young person is at risk of not learning or socialising because of language difficulties.
 
Support might include:

  • agreeing with professionals the best way to help the child or young person, includes SENCOs, health visitors and specialist teachers
  • training early years education providers to introduce screening so we can spot issues early
  • sharing techniques with families and professionals so they can better support the child or young person
  • encouraging education providers to set out a space that encourages good communication through layout, lighting, noise levels, visual aids and routine
  • introducing specific techniques to a whole school, for example, signing and visual support.

 
You might hear this called "Targeted support".
 

Sounds like the support you need?

Talk to your school – the school needs to make a referral.

All referrals need:

  • parental consent (if you're a parent, you'll need to sign the referral)
  • supporting medical evidence from a health professional.

 

3. Specialist help for the child or young person

This is where the child or young person has a range of significant or complex clinical needs.
 
We work directly with them and their parent or teacher.
 
We'll initially assess the child or young person and agree goals with them, their family and education providers.
 
Following this, we might write a plan, sometimes called an "Epsiode of care", which says how we'll work with the child/young person and their family.
 
We'll regularly review progress and what impact it's having.
 
We call this "Specialist support".
 

Sounds like the support you need?

Talk to your school – the school needs to make a referral.

All referrals need:

  • parental consent (if you're a parent, you'll need to sign the referral)
  • supporting medical evidence from a health professional.

What you can expect

All Hertfordshire schools have a link to an educational psychologist, specialist advisory teachers and a speech and language therapist.

They'll ensure the child or young person:

  • understands their goals
  • gets feedback, guidance and praise
  • has new words explained to them, with visual support if appropriate
  • is taught at a correct pace with time for listening, questions and opportunities to use new words
  • is able to talk about what their next steps will be.

Read more about outcomes and how we plan to meet them (PDF, 574kb)Opening in a new window.

Independent organisations who can help

Support for everyone working with children and young people in England to support their speech, language and communication.

Supports parents and young people with speech and language impairments

Supports anyone who stammers in the UK

Makaton is a unique language programme that uses symbols, signs and speech to enable people to communicate.

 

0300 123 4043 - Hertfordshire County Council customer call centre

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Cookies we use

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Take a look at a list of cookies we use on our website:

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ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

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Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

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Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

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Required functionality

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Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

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Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

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You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

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Google

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