As part of the Transforming SEND programme, we want our Local Offer to deliver the best online service to help parents answer all of their questions about how to support children with SEND in Hertfordshire.
SEND is a wide and varied area, and parents have been telling us for a while that they’re not able to find what they need on the website.
So we started with 3 months of research, which we’re calling our “discovery phase”.
Read on to find out what we did, what we learned, and how you can get involved.
Next we'll be sharing what we plan to do as a result of what we learned.