Skip to content

Email us

Hertfordshire's SEND Local Offer

We're a team of qualified specialists who work closely with parents and professionals to support children and young people from birth to 25 with hearing problems.


What we provide

We offer support and advice about:

  • using hearing aids
  • assessing development of listening
  • commnication / interaction
  • language and learning
  • social-emotional development
  • advice and strategies to school staff
  • training to professionals
  • moving from one stage of education to another
  • providing specialist equipment.

Who can use the team

We work with families whose child has a diagnosed with unilateral (one ear) and bilateral (both ears) hearing impairment.

We work directly with families whose child is under 5.

For children at school, we help with their assessment, advising teachers and providing them with training.

Once a diagnosis is confirmed, parents or professionals can make a referral. A service request form needs to be completed and sent to us.

Get in touch

Hearing Impairment team
The Woodside Centre
The Commons
Welwyn Garden City

Phone: 01707 320697

What happens next

If the referral meets our criteria, we'll arrange an appointment to visit you.

We need parents' permission before we can visit or give advice.

Your child will be assessed using the National Sensory Impairment Partnership Eligibility Framework (formerly Eligibility Criteria) which will determine what type of support you'll get.

We'll then allocate a specialist teacher who will contact you and / or your child's school.