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We're a team of qualified specialists who work closely with parents and professionals to support children and young people with sight problems.


Who can use the team

Anyone who is concerned about their child's sight can contact us for general advice.

If your child is under five, we'll work directly with you.

For children at school, we'll help with their assessment and advise teachers on strategies and provide them with training.

Once a diagnosed is confirmed, a referral can be made by parents or professionals. A single service request form (PDF 202kb) Opening a new window needs to be completed and sent to us.

Get in touch

Visual Impairment team
The Woodside Centre
The Commons
Welwyn Garden City

Phone: 0300 123 4043

You can also access us through your doctor, health visitor, opthalmology department, childcare provider or school.

What happens next

Once we have the referral, we'll check if there's a diagnosed visual impairment and ask for medical information about the child's condition.

We need parents' permission before we can visit or give advice.

We'll then send you a letter to make an appointment.

Library services

Hertfordshire Libraries also offer services for people with visual impairment such as books in large print, free talking books on CD and online.