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Hertfordshire County Council


This procedure, produced by the Hertfordshire Safeguarding Adults Board, is used by public agencies and by private and voluntary services in Hertfordshire to protect adults from risk of abuse.


It's vital that all agencies have clear procedures so they can work together to safeguard adults from abuse.

When abuse or neglect occurs or is suspected it needs to be responded to swiftly and effectively so the adult in need of safeguarding remains in control of their life as much as possible.

This procedure must be followed by all organisations and staff working with adults at risk in Hertfordshire, including managers, professionals, volunteers and staff working in public, voluntary and private sector organisations.


Safeguarding procedure – appendices

Referral forms


If you have a urgent safeguarding concern:


Please do not send safeguarding concerns to us in any other way.

Safeguarding adult reviews

Safeguarding adult reviews are commissioned by HSAB to review the involvement of agencies and professionals associated with an adult at risk.

Safeguarding adult reviews can take place when:

• an adult in Hertfordshire dies of abuse or neglect, whether known or suspected and there is concern that partner agencies could have worked more effectively to protect the adult.

• an adult in Hertfordshire has not died, but the Board knows or suspects that the adult has experienced serious abuse or neglect.

• the Board feels it would be useful, including learning from 'near misses' and situations where the arrangements worked especially well.

Make a safeguarding adults review referral (MS Word)

HSAB Protocol (PDF)

Mental capacity

Safety and Improvement Process

HSAB Practice Guidance

Conference resources

Safeguarding Adults Reviews

Performance Framework

Herts Suicide Prevention Strategy