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Hertfordshire County Council

Information for professionals and volunteers

If you're working with or caring for children and young people (for example you're a foster carer, child minder or youth worker) we're responsible in making sure everyone works together and follows safeguarding duties and responsibilities.

Our procedures manual includes what work we do and how the board works.

Guidance to Support Staff Working with Parents with Emotionally Unstable Personality Disorder (PDF 319KB)

The HSCP multi-agency Bruising Policy (PDF  927KB)

Management of Suspicious Bruises/Marks in Infants Under Six Months – leaflet (PDF 2.75MB) Opening a new window

Supervision Strategy Novmber 2018 (PDF 500KB) Opening in a new window

Professionals' referral form for local authority designated officer (LADO) (DOC 134kb)

Hertfordshire's updated policy on 'honour' based abuse and forced marriage (Word doc 2mb) Opening a new window

CiN Multi Agency Protocol and Procedure (PDF 656KB) Opening in a new window

Opening a new window.See the Adult, See the Child Practice Guide (PDF 514KB) Opening a new window

The Continuum of Need - Threshold document (PDF 464kb) Opening a new window

Hertfordshire multi-agency Female Genital Mutilation (FGM) Pathways (PDF 1mb)Opening a new window

Brook Sexual Behaviours Traffic Light Tool – a resource which helps to identify, assess and respond appropriately to sexual behaviours. It uses a 'traffic light tool' to categorise sexual behaviours, to increase understanding of healthy sexual development and distinguish this from harmful behaviour.

Reporting Form for Professionals Regarding Child
Sexual Exploitation (DOCX 50kb) Opening a new window - Refer to this form should a non-urgent response be required or to submit information about Child Sexual Exploitation.

Model Child Protection Policy (PDF 832kb) Opening a new window - for voluntary, community and faith groups in Hertfordshire.

Child Neglect leaflet (PDF 426kb) Opening a new window

Child Protection Conference - what it's really like. A short video to explain what happens at the child protection conference and to put parents' concerns to rest.

Violent crime strategy (PDF 500Kb) - outlines Hertfordshire’s plans for reducing the harm caused by serious violence to individuals, families and communities in Hertfordshire.

Multi agency report template (DOC 36Kb) opening in a new window

Multi agency report for GPs template (DOC 36Kb)
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Including who is on the panel and what they do.

Information on our neglect strategy.

Our procedure on reviewing serious cases.

Keeping children safe in education

Resources and campaign material for professionals.



Child sexual exploitation

What it is, how to spot the signs, and advice for young people and parents.

Traveller, gypsy and Roma

E-safety

E-safety issues affect both adults and children. Adults need to watch out for personal data being entered on random web sites, fraudulent email traps and cyberbullying.

Hertfordshire Grid for Learning – e-safety newsletter 2017

NSPCC keeping children safe online

Responsibilities of professionals when using the internet

For your own protection it's advised that you follow this advice:

Employment and safe staffing tools

Application forms and risk assessment forms

Children and young people missing from home or care

Children go missing from home or care for a number of reasons, some of which are often varied and complex.

Those young people who go missing may place themselves and others at risk. As well as short-term risks there can be long term implications for these children. 

We are committed to working with partner agencies to safeguard those young people who go missing and put themselves at risk of exploitation and other forms of harm.

You can access guidance from the Hertfordshire Safeguarding Children Board (HSCB) on Children Abused through Commercial Sexual Exploitation including Prostitution.

Children Missing from Education (CME) Guidance (PDF)

Children who go missing from home or care, or who are vulnerable to sexual exploitation (PDF)

Referral to Hertfordshire Sexual Exploitation and Runaway Children's Panel (Word doc)

Hertfordshire Sexual Exploitation and Runaway Children - Terms of reference (PDF)

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Prevent Programme

Prevent is one part of HM Governments CONTEST Strategy and aims to safeguard people from being drawn into or supporting terrorism.  Prevent works with a number partner agencies to help deter extremist groups and support vulnerable people.

Prevent focuses on 3 key areas:

  • Responds to the ideological challenge we face from terrorism and aspects of extremism, and the threat we face from those who promote these views.
  • Provides practical help to prevent people from being drawn into terrorism and ensure they are given appropriate advice and support.
  • Works with a wide range of sectors (including education, criminal justice, faith, charities, online and health) where there are risks of radicalisation that we need to deal with.

Further information on Prevent can be found at www.ltai.info

You can report radicalisation concerns to prevent@herts.pnn.police.uk. or on 01438 735373 (office hours only)

Information can be submitted anonymously via the Anti-Terrorist Hotline on 0800 789321

If your concerns requiring an immediate response from the Police then dial 999.

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Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.