We provide an out of hours telephone service for urgent queries and an emergency safeguarding line in the event of an emergency involving a child in your care.
Out of hours telephone service
This telephone service is provided by our fostering staff members to deal with urgent issues from 5.30pm - 11pm, 7 days a week. All support is provided to you over the telephone, so staff won't be making any visits as part of this service.
All non-urgent issues and queries, such as payments or appointment cancellations, should be referred to your social worker.
Emergency safeguarding line
You must contact the emergency safeguarding line if a child in your care:
- goes missing
- is hospitalised and in need of any emergency treatment
- is involved in an accident or an incident involving the police.
Call: 0300 123 4043
Available out of office hours, 7 days a week.