Posted: Friday 31st July 2020
We’re excited to let you know that the next stage in our phased re-opening plans will begin on Monday 3 August 2020.
From Monday 3 August, St Albans, Stevenage Central, Watford Central and Welwyn Garden City libraries will re-open, with plans also in place to re-open a further nine libraries in the coming weeks (Bishops Stortford, Borehamwood, Harpenden, Hatfield, Hemel Hempstead, Hitchin, Hoddesdon, Rickmansworth, Royston).
Visitors will be able enter the library for up to 15 minutes to browse the bookshelves and to use the self-service kiosks for borrowing and returning items– please remember to bring your library card. Public computers will also be available for pre-booked 1-hour sessions.
Things will be different when you visit - Social distancing measures will be in place including limiting the number of people in the buildings, queue management, screens on enquiry desks, hand sanitiser stations and quarantine areas for returned books. Customers will also be encouraged to wear face coverings during their visit. We have also changed our layouts and some services will not be available to begin with.
Customers will be able to:
- Return items
- enter the library building for a limited period of 15 minutes
- select their own books and issue them on the self-service kiosks – please remember to bring your library card!
- Use the photocopier
- Join the library
- Make short enquiries – long and complex enquiries can be sent to our Enquiry Team
- Use a pre-booked computer for 1 hour for essential use (library members only)
Customers will not be able to:
- Use seating areas
- Access study spaces
- Access toilet or baby changing facilities
- Use a computer without booking in advance
- Pay for additional computer time
- Access Wi-Fi
- Read newspapers or periodicals
- Participate in group activities
We’ve also adjusted our opening hours to enable additional cleaning and to ensure our staff are able to safely restock the shelves.
We know that many of you are looking forward to being able to reserve items again and we are working hard to reinstate this service soon.
Got a question?
Visit our Frequently Asked Questions page to find out more
Not ready to visit yet?
You can download free eBooks and eAudiobooks or eMagazines and eNewspapers from our extensive collections. You can also use our online resources from home to access courses or conduct research – We are pleased to confirm that access to Ancestry Library Edition has been extended to Hertfordshire Library members through to the end of August.
These are exciting steps towards resuming our full library offer and we are looking forward to welcoming you back.