Skip to content

Hertfordshire County Council

Counselling and mentoring

 


If you are in CRISIS or require emergency support call 999 or go to A&E immediately. Safe Space is not an emergency service.

A CRISIS or emergency is when you are worried about your safety (or the safety of somebody else); you may have thoughts about taking your own life or harming yourself.

Counselling and arts therapy

If you're worried about something, counselling and arts therapy can offer help or someone to talk to.


What is it?

Counselling offers you a safe, non-judgemental space to explore your feelings and work through any issues you're having.

The counsellor listens carefully and tries to understand your point of view. They can help you to see your situation from a different angle and find solutions that will help.

Our counsellors bring lots of different craft materials and games with them to sessions, so it doesn’t have to be just sitting and talking face to face.

Arts therapy is a creative alternative. You can express how you're feeling in many different ways such as:

  • drawing
  • sculpting
  • painting
  • drama

It's not about being good at art - it's about using the art materials in a safe and thoughtful way. This can help you to relax and share what's going on in your mind.

Some of the things counselling and arts therapy can help with includes:

  • anger
  • anxiety
  • stress
  • self-esteem
  • home life
  • relationships
  • school

What happens?

You meet with your counsellor or arts therapist once a week, usually at the same place and time. Sessions may be in a private room at your school or college, or another convenient venue if school isn't possible.

Sessions are 50 minutes long. You normally work with your therapist for 6-12 sessions, but this can be longer or shorter depending on your needs.


Is it confidential?

Counsellors and arts therapists work in a confidential way. This means that what you discuss will not be shared with anyone else, unless there is a concern about your safety or the safety of others. However, your therapist would always try to discuss this with you first.

Top tip cards

We've created some 'top tip cards' on the top four issues young people we work with experience.



 

Mentoring

A mentor is an adult volunteer who you can trust to talk to about anything. They can offer you advice or just provide a listening ear.

They're unbiased - this means they're separate from your family, friends and school.

How does it work?

You meet with your mentor for an hour a week on a convenient day and time, somewhere in the local community where you feel comfortable like a coffee shop or cafe. You may like to set some goals at the beginning of your mentoring which you’d like to work on with the help of your Mentor.

Usually, mentoring lasts for 6 months, but this can be longer or shorter depending on your needs.


Who are the mentors?

We try to match you with a mentor who we feel best suits your personality.

It may take a few meetings before you feel fully comfortable with your mentor, but the aim is that you'll develop an open and honest relationship where you feel able to share and talk about things.

Is it confidential?

What you discuss with your mentor is kept confidential within the mentoring team. However, if we're concerned about your safety (or someone else's) we legally have to tell another professional, but we should talk to you about it first.

Rate this page

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.