Members of the Hertfordshire Pension Fund

Hertfordshire Pension Fund is part of the Local Government Pension Scheme (LGPS). The scheme is open to all employees of Hertfordshire County Council and a range of community service providers, academies, local colleges and town and parish councils.

At Hertfordshire Pension Fund, we are committed to providing a high-quality pension service to both our members and scheme employers. We have regular operational meetings, oversee third party contracts and report quarterly to the Pension Committee and Local Pension Board. We are responsible for any discretionary decisions and ensure that the scheme is effectively governed.

Local Pensions Partnership Administration (LPPA)

We work in partnership with Local Pensions Partnership Administration (LPPA) who are contracted to deliver administration services for our members and scheme employers.

LPPA are first point of contact if you have any questions about your individual pension. 

You can use the Local Pensions Partnership Administration (LPPA) members' area to:

• make online enquiries about your LGPS pension
• access your PensionPoint account
• access pension resources, forms and documents
• get help and support.

Additional Voluntary Contributions (AVCs)

An AVC is an arrangement that allows you to build up pension benefits with a separate AVC provider alongside your LGPS pension. Our AVC provider is Standard Life.

An AVC is a separate pot of money and is not part of your main LGPS pension. You can pay into an AVC if you are in the main or 50/50 section of the LGPS. 

Internal Dispute Resolution Procedure (IDRP)

If you ever disagree with a decision made about your LGPS benefits, you have the right to raise this through the Scheme’s Internal Dispute Resolution Procedure (IDRP). The IDRP is a formal process that allows concerns or complaints about LGPS decisions to be reviewed.

Further information on how to submit an IDRP application can be found on the LPPA website.