Please find below details on our different employment support projects and the funding bodies that make each one possible.
Who we help
This service is available via referral only to people who:
- are aged 25+
- live in Hertfordshire
- are referred by the Adult Disability Team
What we do
Run in collaboration with the Adult Disability Team within Hertfordshire County Council, First Steps to Employment is a short programme, designed to help the participant get ready for paid employment.
How we help
Our programme includes:
- Careers Advice and guidance
- Building your CV
- Looking for work
- Preparing for interviews
- Improving confidence
- Getting ready to start work
- Money management
- Travel Training
- Digital Skills
Who we help
Our services are available to people who:
- are aged 18+
- live in Hertfordshire
- have barriers to employment include either Autism and/or a Learning Disability and
- are not currently engaged in paid work.
- you do not need to be referred; you can apply directly or apply on someone’s behalf if they are happy for you to do so
What we do
The Local Supported Employment program assists adults with learning disabilities or autism in securing paid employment. As a branch of the Supported Employment team, we offer the same comprehensive Supported Employment Service.
How we can help you
Thanks to recent funding, we can now extend our services to individuals who are not currently working with Adult Care Services.
What your journey with us will look like
Your journey with Local Supported Employment starts with your desire to find paid work. We'll work with you to identify suitable job opportunities, prepare for interviews, and navigate the job market. Our aim is to help you secure and maintain employment that aligns with your skills and goals.
You will be assigned an Employment Advisor who will work with you on a one-to-one basis. Each Advisor works with around 10-12 participants at any one time, usually on a face-to-face basis. How often you meet with your Advisor will vary depending on the level of support you need, but we will work with you in your local area as far as possible.
Once you have found work, we may also provide you with a Job Coach if you need further support during the early stages of your new role. On average, we provide support for ten months.
Although we can't be certain exactly who will support you, take a look at the Meet our Team page to hear more from our team of Employment advisors, Job Coaches and Mentors.
Phoebe's experience with Local Supported Employment, told by her Employment Advisor
I started working with Phoebe in May 2023; she has a diagnosis of autism and struggles with anxiety. Phoebe has previously worked in both the admin and the retail sector but struggled to stay in these roles due to feeling overwhelmed and anxious.
During the vocational profile process, I spent some time working with Phoebe around her preferences for a job and looking at what support she would require to be able to manage. We agreed that something in Admin would ideally work best for her, and she would require in-work support to build up confidence as meeting new people, being in new environments and doing new things causes her a lot of anxiety. We did some work on building confidence, developing interview and employability skills as well as applying for a range of jobs on job sites, whilst I was sourcing a work taster.
I found an opportunity with EM Tuition, a specialist training and tutoring organisation providing quality education to help people thrive and progress. They were looking for someone with admin and recruitment experience, Phoebe has both and as such it was agreed for her to come in for a visit. It was explained that the role is currently voluntary but would be moving to a paid position in January 2024. I met with Phoebe and the manager and we discussed the role which would involve advertising for volunteer tutors, ensuring tutors are fully vetted including DBS applications, data entry into online systems, checking benefit documents for financial status, communicating with tutors and parents via email and phone calls and interviewing tutors. Phoebe was anxious but agreed to try this with the support of myself.
To begin with Phoebe was so anxious; she struggled with walking in the building and sitting in the office environment. I would do these things with her and stay with her during her training so that she felt comfortable and after a few sessions I started to gradually depart, sitting on a different desk, then sitting in another room, then meeting her halfway through the shift and then working from the Tesco opposite.
During this time Phoebe has attended twice a week for several hours each time. She has built good relationships with staff and management, gathered a good understanding of the job role, been trusted to do some work from home and even conducted interviews independently for new tutors. Phoebe is now at a stage where she is going into her voluntary placement independently and doing the hours by herself, knowing that she can contact me via the phone if required. The manager is impressed with her work and has reiterated that she has the skills and is on track to gain a paid position in January as she has developed her independence and is doing the job well.
Who we help
Our services are available to people who:
- are aged 16 - 25
- residents of Hertfordshire and
- currently unemployed, not in education or training. (NEET)
What we do
The King's Trust Team programme, led by the Hertfordshire Fire & Rescue Service and partially funded by Step2Skills, is dedicated to supporting young individuals. We provide essential resources and guidance to help them kick-start their journey towards employment, education, or training.
How can we help you
By participating in this program, you'll benefit from:
- Enhancing your interview and presentation skills
- Assistance in crafting an impressive CV
- Support in securing work experience placements and valuable references
- A boost in confidence and motivation to actively seek employment or pursue further education and training opportunities.
What your journey with us will look like
Upon enrolling in the 12-week programme, you'll embark on a transformative journey that equips you with the skills and confidence to make your mark in the world of work, education, or training. Watch the King's Trust Team programme video to find out more, or...
Day 1: Meet new people
Don’t worry about turning up on your own – there’ll be about 12 people joining and everyone will be in the same situation. It’ll be informal and there’ll be plenty of activities so you’ll soon feel part of things.
Week 1: Take action
Over this week, you’ll start planning for the weeks ahead – setting out what you want to achieve and finding out how to get your qualifications. You’ll also be planning for a week away.
Week 2: New experiences
You’ll spend this week away – trying new things and learning how to work with others. This gives you a chance to break away from your current situation. The sort of things you could do include canoeing, climbing, raft-building and much more!
Weeks 3-6: Something to talk about
As a Team, you’ll decide on a project to benefit your local community and carry it out. You might be surprised at what you can achieve together. This gives you great experience to talk about at interviews.
Weeks 7-8: Work placements
This is the time to see how the skills you’ve developed so far can help you in the workplace. It’s also a great chance to try out a type of work, or company, to see whether you like it.
Week 9: Plan for the future
Time to plan your next steps after the programme. You’ll get help to write a fantastic CV, practice your interview skills and make applications.
Weeks 10-11: Meet the challenge
You and your Team will take on a challenge to help others in the community. This is when you get to test out all the skills you’ll have worked on so far.
Week 12: Have your say
In your final week, you’ll deliver a presentation with your team to an invited audience. This is your chance to show off the talents you’ve discovered! This may sound scary now, but after 12 weeks on Team you’ll be surprised at how far you’ve come.
Hear from a recent Team participant
Jonathan joined the King’s Trust Team programme in January 2023 aged 25 after struggling with his confidence as a result of repeated knock backs at job interviews. He was long-term unemployed and felt like he was being discriminated against at interviews and during work trials as a result of his autism and hearing loss. He was experiencing high levels of anxiety as a result. Jonathan had completed a Work and Health programme with the support of the Shaw Trust but had been unable to secure work as a result and was now being supported by Hertford Job Centre in finding employment.
“I was a media student struggling at Hertford regional college while completing creative media between 2014 and 2019. I was planning to apply for a part time work as a starting point. Then the pandemic hit, and I struggled with applications and jobs in general, as my stress and anxiety was in a state of overload.
Before I applied for the programme, I was working in a part time position before being let go without warning. I was upset, angry and felt I was let go without being given the opportunity to show my worth.” - Jonathan.
Jonathan was really keen to work and threw himself into the King’s Trust Team programme with enthusiasm. He travelled to Baldock Fire Station from Hertford every day for the full 12 weeks, involving a trip of at least 1 hour each way.
Jonathan overcame multiple barriers to take part in the Team programme. His autism meant that he found changes to routine and uncertainty difficult to handle, and he demonstrated resilience and perseverance in adapting to the multiple different locations, timings and projects that make up the Team programme as well as challenging and uncertain behaviour from other learners. Unfortunately, the idea of completing the residential trip became too overwhelming for Jonathan. However the Team Leaders supported him in completing an alternative project for the duration of the week away to ensure that he was able to pass this module. Jonathan chose to research and prepare an interactive presentation on what it was like to live with partial hearing, which he delivered to the remainder of the group after their return from residential. The session lasted 30 minutes and included a demonstration of sign language and a chance for all learners to practice signing their own names to the rest of the group.
Jonathan had always wanted to work in theatres or film, and had completed a Level 2, Level 3 and HND in Creative Media. Staff were able to arrange a two week work placement at the Spotlight Theatre in Hoddesdon on a set timetable of repeat activities and timings to reduce Jonathan’s anxiety around change.
“I enjoyed spending time with this group there were varied personalities and attitudes and it was just a great group to be a part of. My social awkwardness was still there as weeks went by, but I grew more comfortable within this team.
The most enjoyable part of these 12 weeks was my work placement at the spotlight theatre. having that opportunity was enjoyable due to have the type of work I was doing. This included Box office and ushering.” – Jonathan
As a result, the Spotlight Theatre offered Jonathan the chance to apply to be a volunteer usher. Jonathan was delighted by this opportunity as it gave him the chance to work in a theatre alongside like-minded people. The Team Leaders were able to supply the Spotlight Theatre with a reference for Jonathan to support him in accessing this position.
“Hi Flora, got possible good news! I could start to be paid for my theatre work as i recently did an 11 hour shift last weekend as a volunteer. The managers are discussing it over the next few days.”