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Hertfordshire Send Local Offer

If your child has special educational needs (SEN), they'll be able to get SEN support from childminders, nurseries, schools and colleges.

SEN support replaces Early Years Action and School Action Plus.

Getting SEN support

You may be contacted if your nursery, school or college think your child needs SEN support.

You can also approach your child’s school / nursery if you think your child might have SEN.

SEN support happens in 4 stages, known as the Graduated Approach:

  • assess – assessing your child's needs
  • plan – planning their SEN support
  • do – putting that plan into action
  • review – reviewing the outcomes of the SEN plan.


The support your child gets should be reviewed at an agreed point. You and your child's school (or nursery / childminder) can decide together if the support is working, or if any changes need to be made.

If your child doesn't make progress with extra support, help from outside the nursery or school can be arranged.

Children and young people with more complex needs might need an Education, health and care (EHC) plan.

The Special Educational Needs (SEN) Service is part of Integrated Services for Learning (ISL), Children’s Services, Hertfordshire County Council. Find out more about all the ISL services on the schools’ Grid website.

The Special educational needs coordinator

Every school is required to:

  • have a qualified teacher designated as the special educational needs coordinator (SENCO). They must hold a National Award in Special Educational Needs Co-ordination or achieve it within 3 years of appointment.
  • support the SENCO to fulfil their responsibilities, including providing  administrative support and time away from teaching, in a similar way to other important strategic roles.

SENCOs work with the headteacher and governing body to develop SEN policy and provision in their school. They advise and support colleagues to understand their responsibilities and take an active part in identifying and meeting the special educational needs of pupils.

Key responsibilities include:  

  • day-to-day operations and co-ordination of provision made to support individual pupils with SEND  
  • liaising with families of pupils with SEN, other educational settings, professionals from education, health and social care, independent or voluntary bodies, and teachers with a looked after pupil with SEND 
  • advising on the graduated approach to providing SEN support and the use of the school's delegated budget and other resources.

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