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Get fast and tailored advice from a number of specialists, including advisory teachers with expertise in a range of needs.

If you already receive support from the specialist advisory teams, or want to find out about getting support, contact your area team.

If you want to discuss the Education, Health and Care Plan process, contact your area team.

Here's the process for contacting the 0 - 25 Together Service and finding out if they can support you.

If you're unsure who you need to speak to, you can email us and we'll pass it along to the right team.

Specialist advice lines


Neurodiversity Hub

01727 833963

Opening times:

Monday, Wednesday, Friday 9am - 1pm
Tuesday, Thursday 9am - 3pm
Wednesday evenings 7pm - 9pm (by appt)

(closed bank holidays)

email: supporthub@add-vance.org

Early years SEND (0 - 5)

01442 453 920 every Wednesday (term time only) 9am - 12pm and Thurs 1.30pm - 4pm

Physical and neurological impairment team (PNI)

01442 453 920 every Monday (term time only), 1.30pm - 4pm

Education Support for Medical Absence (ESMA)

01442 454 802 (school hours, term time only)
esmaenquiries@hertfordshire.gov.uk 

Children and young people's therapy services

(Advice from occupational therapists, physiotherapists and speech and language therapists)

01923 470680 – select Option 3 for the therapy service. Callers then choose to use the service Advice Line (select 1) or to speak to an administrator (select 2).

Or email hct.cyptherapies1@nhs.net.

School Nursing Duty Line

The HCT school nurse duty line is available every weekday and can support you with any concerns you may have about your child or children's physical and emotional wellbeing.

Tel: 0300 123 7572  (Monday to Friday 9am - 5pm)

 

 


Specialist Advisory Teams


Statutory SEND Team (for queries about your EHCP)


 

0 - 25 Together Service (social care)

If you want to find out if you can be assessed for social care support, call the customer service centre on 0300 123 4043. You will be asked some general questions about you and your family, and this information will be passed along to the service. They will take a look at your information and be in touch with you. Depending on your information, they may decide to assess, or they may provide you with information about support that could help you.

 



 

General enquiries

 

If you need advice on your rights and getting your voice heard:

SENDIASS

SENDIASS provides an accessible service, signposting where appropriate, and offering impartial information and advice on matters relating to education, health and social care.  

They aim to ensure children with SEND and their parents, as well as young people with SEND, are supported and empowered to participate confidently and as fully as possible in all decisions about themselves and to have their voices heard.

If there is disagreement, SENDIASS promote opportunities for early resolution and support parents and young people to work together with the appropriate services to find an agreement and a positive way forward.

Get support from SENDIASS (hertssendiass.org.uk)

Phone 01992 555 847

Email info@hertssendiass.org.uk


 

 

 

 

 

 

 

 

 

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