When do we get involved?
Schools can refer to the attendance team for statutory intervention. All referrals are assessed and allocated by the Team Manager if referral criteria is met.
We usually get involved if:
- attendance is below 90% (80 to 90% is usually addressed by school)
- absences have occurred in the previous 8 weeks
- school has attempted to address the absence during this period and can provide evidence and a chronology of work undertaken over the last 8 weeks
- majority of absences are unauthorised
We also provide advice and guidance in situations where a child may have had a lot of time off as authorised absences.
We expect that the school has tried everything they can to address the absences themselves before referring to us.
Schools should authorise absences where a child is genuinely ill or has a medical condition. In some cases, if the school has a concern as to whether an illness may be genuine, they can ask for medical evidence of the illness from you. This evidence could be a prescription, appointment card or a doctor’s note. If the school is not satisfied that the illness is genuine, they can record the absence as unauthorised, and they will advise you that they are doing this.