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What is an Educational Psychologist?

Educational Psychologists (known as EPs) use psychology to support the learning, development and emotional wellbeing of children and young people.

We work together with parents and carers, educational and other professionals, and children and young people. Our job is to help identify and meet the needs of children and young people, and support educational settings (nurseries, schools, colleges) to find ways forward.

Who do we work with?

Most of our work takes place with educational professionals alongside parents and carers rather than directly with children and young people (aged 0-25). This ensures that the educational settings themselves are best able to support learning, emotional wellbeing and resilience for all their pupils.

Educational settings can consult with an EP to help with significant learning or emotional needs which are complex or have not improved with the support already in place. 

What can you expect from the EP Service?

We help by building the skills and confidence of those involved with the child or young person, by using evidence-based psychological approaches. 

Support for educational settings

EPs might be involved with a variety of activities, such as:

  • delivering different types of training for staff including updated SEND research or how to deliver evidence-based interventions such as Zones of Regulation, or the Emotional Literacy Support Assistant (ELSA) programme for primary and secondary schools;
  • staff support which may include working with groups of adults to discuss issues arising in their work and find solutions;
  •  theme based solution-focussed sessions for SENCos.

Support for statutory processes relating to Education, Health and Care Plans (EHCPs)

EPs undertake a range of work related to EHCPs including:

  • involvement with Education Heath and Care Needs Assessments (EHCNAs);
  • advice to support the annual review process, if there is a significant change in need or provision;
  • providing a psychological perspective to assist local authority decision making e.g. through panels;
  • giving their independent views when a parent or carer appeals a decision made by the local authority. 

Our involvement in the education, health and care needs assessment

If an EHC needs assessment has been agreed for your child or young person, an Educational Psychologist (EP) is assigned to provide advice and information towards the assessment. 

For all children and young people undergoing an EHC needs assessment, the EP gets to know about their areas of strengths and areas of need by: 

  • talking with parents and/or carers
  • reading all the documents that have been shared about your child or young person
  • talking with their educational setting (and if relevant, with other professionals involved)
  • getting the views of your child or young person directly, depending on their age and ability

The involvement the EP has with your child or young person will be individualised and tailored.  This will be agreed through the conversations that take place and will be based on the information that has been gathered.

The type of involvement from the EP will be different for each child or young person. The EP will carry out a range of activities using applied psychology to support the identification your child or young person’s strengths and needs. The activities could include:

  • observation
  • consultation with the adults involved
  • finding out the child or young person's views
  • other tasks with the child or young person

We will always aim to: 

  • work together with parents/carers and staff in settings, schools and colleges to develop outcomes and suggested provision that is required for your child or young person
  • keep the voice of the child or young person at the centre of our considerations
  • provide advice that is suitable and proportionate, avoiding the duplication of existing information

A written record of our involvement will be shared with parents/carers, the SEND team, and those involved with the education of a child or young person.  This completes the EP involvement of the EHC needs assessment process. 



Crisis response

We provide support for educational settings following critical incidents such as the serious injury or unexpected death of a child, member of staff, parent or carer. Once aware of the incident, response to the educational setting is within one working day.

How can you contact the team?

Contact your local area team:

Who is in Herts EPS?

All EPs have a master’s degree and/or doctorate in educational psychology and are registered with the Health Care Professions Council (HCPC) as practitioner psychologists.

Herts EPS includes trainee EPs who are on placement in Hertfordshire and have regular supervision with a qualified EP. We also employ assistant educational psychologists who deliver training and other support to the EPS.

Other useful information and organisations

SEND SAS is made up of specialist advisory teachers who can support children and young people with different areas of need.

Support and advice if your child is struggling with school based anxiety and avoidance.

Organisations in Hertfordshire where you can be meet other families like yours and find support.

SEND Information, Advice and Support Service

Page was last updated on: 14/11/2025 11:17:59