We want to say sorry to you, our families.
We accept the findings of the report. We understand the scale of the issues, and know that too many children and young people with SEND and their families have not had the service and outcomes they need and deserve.
We have already put in place strong improvement plans. We are determined to build on them to go further and faster to deliver the improvements needed.
What happens next?
- We have 35 days from when we received the final report to submit a "priority action plan" to Ofsted and the CQC (our deadline is 19 December 2023). This will outline how we plan to address the issues in the report. Once they have reviewed and approved our plan, we will then publish it on our website. It is likely to be early in the new year.
- We will work hard to deliver the priority action plan. It will take time for improvements to be experienced by our families but we hope to see a positive impact over the next year. We will update you on our progress against the plan here on the website.
- Ofsted and the CQC will visit us for a monitoring inspection in about 18 months.
- Our next full reinspection will be in about 3 years.
Ahead of us publishing the full plan, here is a very quick overview of some key things we are already working on:
- Increasing the budget for statutory SEND services with an ongoing extra investment of £5 million to recruit up to 80 more staff and improve the quality and timeliness of EHCPs
- Investing £91m to create 1,000 new SEND school places in specialist and mainstream schools between 2018/9 and 2025/26, reducing the numbers awaiting special school placement
- Intensive work to improve communication and engagement with families, and information sharing between professionals
- Developing a new "SEND Academy" training programme (part of the £5m investment) for staff. This will have a module on communicating well with families
- The Hertfordshire Autism / ADHD transformation programme is working across health, education and social care to improve services
- Developing health and social care triage, to improve timeliness of assessments and advices for EHCPs
- Recruitment of a dedicated Participation Lead role who will focus on engagement and service design with parent carers and children and young people.