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Children's Services

Children’s Services places the interests of children firmly at the centre of everything we do, working with families to offer quality advice, support and guidance; build children's confidence and self-esteem and prepare them for life ahead.

Professionals from a wide range of services work together to help children in Hertfordshire to develop to their full potential in a safe and thriving environment. Our staff work closely with national and local voluntary groups, the police, health service, district councils and the private sector.

We aim to help children with a variety of needs: those who may have learning difficulties, physical difficulties, social problems, are particularly gifted, need help in schooling or need someone to talk to.

Children's Services Strategic Plan 2015-2018

The latest children's services plan, 'Children's Services Strategic Plan 2015-2018: Shaping The Future' is now available here.

Hertfordshire gives every child the opportunity to thrive:

  • In their families
  • In their schools
  • In their communities

Hertfordshire County Council’s agreed priorities for our children and young people are for the:

  • Right Help, Right Time
  • Family Resilience
  • Partnership & Integration

It is our aspiration that all children and young people enjoy a happy, healthy and safe childhood that gives them the foundations for adulthood and the opportunity to get the best out of life.

Our Senior Management Team

Jenny Coles is the Director of Children’s Services and also has statutory responsibility for the provision and standards of education, admission arrangements and special educational needs provision in Hertfordshire.

Jenny is supported by:

Sue Williams, Director of Family Safeguarding

Marion Ingram, Operations Director (Specialist Services)

Lindsay Edwards, Interim Operations Director (Services for Young People) 

Simon Newland, Operations Director (Education)

Please follow the links on this page for more information about our Children's Services.

To get in touch with us please click here.