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Hertfordshire County Council

Contact a service

General enquiries

Email general enquiries

Phone: 0300 123 4040

Phone lines are open:

Monday to Friday – 8am - 8pm

Saturday – 9am - 4pm

Lines are closed on Sundays and public holidays. An out of hours service is available for emergencies.


Including social care, blue badges, bus passes, day services, services for carers and reporting concerns about an adult or a care home.

Including school admissions and transport, free school meals, fostering and adoption, and child protection.

Including renewing a book, browsing the catalogue and opening hours.

Including reporting a faulty streetlight or pothole and roadworks.

Book onto a course, including national Speed Awareness courses.

Including making a registration appointment and ordering copy certificates.

Request a fire safety visit.

Including details of district and borough council planning services.

Including recycling centre locations and opening hours.

Including business advice and how to report a trader.


Our office addresses and directionsComment or complain about a county council service