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Hertfordshire County Council

Children's services or schools - contact us

Children's social care

Report a concern online (professionals)or call 0300 123 4043 (24 hours a day).

For non-urgent enquiries about children's social care, email

School admissions

Apply for a school place online

Any questions, call 0300 123 4043.

School term dates

Check term dates onlinefor community and voluntary-controlled schools.

Academies, voluntary-aided, foundation and free schools set their own term dates. Check your school's website.

Free school meals

Apply for free school meals online

Any questions, call 0300 123 4048 or email

School transport

Home to school transport Check who's entitled to free transport or find other options, like our Savercard and Spare Seats Scheme for bus travel.

When you apply for a school place, we'll let you know if you're entitled to free school transport. You can email us if your circumstances change.

Any questions, call 0300 123 4050.

Free early education and childcare

Adoption and fostering

Ask us about adoption onlineor call 0800 917 0925.

We also support existing adoptive parents and families.


Ask us about fostering onlineor call 0800 917 0925.

We also provide out of hours support for existing foster carers.

Special educational needs and disabilities

Find the team that you need, whether you need advice or want to follow up on your child's support.

Contact a SEND service


The Hertfordshire Local OfferFind SEND services available in Hertfordshire.


SEND Information Advice and Support Service (SENDIASS)Free, confidential and impartial support to parents, children and young people with special educational needs and disabilities aged 0-25 years.



School contact details Family centre contact details


Can't find the service you need?


Phone: 0300 123 4043

Phone lines are open:

Monday to Friday – 8.30am–5.30pm

Lines are closed on Saturdays, Sundays and public holidays. An out of hours service is available for emergencies.



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