Skip to content

Search Search

Hertfordshire County Council

Go to home page

< Go back a page

Children's services or schools - Contact us

School admissions

Apply for a school place online

Report a concern about a child

Report a concern online (professionals)

or call 0300 123 4043 (24 hours a day).

School transport

Home to school transport Check who's entitled to free transport or find other options, like our Savercard and Spare Seats Scheme for bus travel.

When you apply for a school place, we'll let you know if you're entitled to free school transport. You can email us if your circumstances change.

Any questions, call 0300 123 4050.

Free early education and childcare

Apply or check eligibility online

Any questions, email childcare@hertfordshire.gov.uk.

Free school meals

Apply for free school meals online

Any questions, call 0300 123 4048 or email FreeSchoolMeals@hertfordshire.gov.uk.

School term dates

Check term dates onlinefor community and voluntary-controlled schools.

Academies, voluntary-aided, foundation and free schools set their own term dates. Check your school's website.

Adoption and fostering

Ask us about adoption onlineor call 0800 917 0925.

We also support existing adoptive parents and families.

Ask us about fostering onlineor call 0800 917 0925.

We also provide out of hours support for existing foster carers.

Special educational needs and disabilities

Local offer - special educational needs and disabilities

SEND Information Advice and Support Service (SENDIASS)

Free, confidential and impartial support to parents, children and young people with special educational needs and disabilities aged 0-25 years.

01992 555847
sendiass@hertfordshire.gov.uk
www.hertssendiass.org.uk

Educational psychology contact line

01992 588574 (Wed, 2-4.30pm)

SEND specialist advice

01442 453920 (term time only)

Specific Learning Difficulties - Mon and Thurs, 9.30am-12pm
Speech, language, communication and autism needs - Tues and Wed, 1.30-4pm
Early years - Wed, 9am-12pm, Thurs 1.30-4pm

Attendance teams

West area (Watford, Three Rivers, Hertsmere, Dacorum and St Albans)

attendancedutywest@hertfordshire.gov.uk

01442 454778 - Mon-Fri, 9.30am-4pm

East area (North Herts, Stevenage, East Herts, Broxbourne, Welwyn and Hatfield)

attendancedutyeast@hertfordshire.gov.uk

01992 555261- Mon-Fri, 9.30am-4pm

School contact details Family centre contact details

Can't find the service you need?

Email: contact@hertfordshire.gov.uk

Phone: 0300 123 4043

Phone lines are open:

Monday to Friday – 8am - 8pm

Saturday – 9am - 4pm

Lines are closed on Sundays and public holidays. An out of hours service is available for emergencies.

Rate this page

green smiley (good)

orange smiley (average)

red smiley (poor)

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website.

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.

Take a look at a list of cookies we use on our website:

Name	Type	How we use it	How long we use the information for
ASP.Net_Sessions	Required functionality	An automatic cookie set by our software.	Just for the time you are on our website.
ServerID	Required functionality	An automatic cookie set by our software.	Just for the time you are on our website.
_ga	Required functionality	To track the effectiveness of our website using Google Analytics.	2 years
saved-pages	Performance and feature	To save the pages that you visit by clicking the heart at the top of the page.	1 month
geoPostcode	Performance and feature	This stores your postcode (or partial postcode) when we ask you for your location.	Just for the time you are on our website or 30 days (you choose this).
geoCoordinates	Performance and feature	This stores your location as a pair of latitude / longitude coordinates.	Just for the time you are on our website or 30 days (you choose this).
reckonerName-history	Performance and feature	This keeps a history of all answers submitted to the ready reckoner.	This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.
reckonerName-content	Performance and feature	This keeps a history of what content cards are clicked on when using the ready reckoner.	This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.
SQ_SYSTEM_SESSION	Required functionality	This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk	Just for the time you are on our website.

Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service name	Purpose	More information
Google analytics (_utma/b/c/z)	These are used to compile reports for us on how people use this site. Cookies of the same names are also used for the same purpose by other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS.	Visit the Google Analytics website for more information about the cookies they use. You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.
Google Translation - googtrans	This cookie is used to remember which language to translate each page into if you have chosen to do so.	It expires at the end of your browser session.
Bing	We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.	Visit Bing to find out more about their cookies.
Google	We use a Google cookie to track the success of our marketing campaigns and make them more efficient.	Visit Google to find out more about their cookies.
Facebook	We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.	Visit Facebook to find out more about their cookies.
Twitter	We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.	Visit Twitter to find out more about their cookies.
YouTube	We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.	Visit YouTube to find out more about their cookies.
Netloan	This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.
HotJar	This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.	Visit HotJar to find out more about their cookies.
Siteimprove	These cookies are set to help us report on how people are using the site so we can improve it.	Visit Siteimprove to learn more about their cookies.