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Hertfordshire County Council

Issues with products, services and scams

Trading Standards leaflets and guidance - Online advice about your consumer rights.

Citizens Advice - Get advice about your consumer rights online or over the phone, as well as details of how to avoid current scams, how to stop nuisance calls and stop getting junk mail.

Action Fraud - Take a look at their A-Z list of scams and report a case of fraud or cyber crime.

Take Five to stop fraud - get advice on preventing financial fraud from email, online and phone scams.  

Metropolitan Police have produced the Little book of big scams and other fraud guidance. Sign up to Senior Watch from Herts Police to get email alerts about current crime and safety risks. 

Stop Loan Sharks – Safely report a loan shark online or over the phone.



Find a trustworthy trader

We work jointly with Which? Trusted Traders to help you find trustworthy, reputable traders who offer good customer service. Every endorsed trader has met our agreed high standards. Find your local Which? Trusted Traders.

Traders with a 'Hertfordshire Trading Standards approved' logo have been assessed by trading standards professionals and DBS checked.

Which? Trusted Traders also offer advice on working with traders.