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Families First Directory – search local services for children, young people and adults
Parenting advice and support
Information for professionals and partners
Including Families First assessments
What is Families First?
There are 2 types of help available:
Self-help – this website shows you local services and online advice to meet your needs.
Ask for support – a professional can find out about your family's individual needs then co-ordinate support for you, which might include a Families First assessment.
Families First is the term used in Hertfordshire for services that work together to support families who need extra help. These are also known as early help services.
We all experience difficulties at some point. Families First can help you find early help and information to prevent issues from getting worse.
If you need more help than your usual support network - for example your health visitor, school, doctor or family centre - we can work with you and your family to create a package of support.
Who is it for?
Families First is available to all Hertfordshire families with children under 18 (25 if they have a learning need or disability).
What help is available?
We can help with issues such as:
Including free early education, family centres, parental support and our parenting course directory.
Being a parent can be challenging. Our directory of online courses for parents can help you build your skills and give you tools and strategies for parenting.
Health in Herts has advice on diet and exercise, mental health, quitting smoking and dealing with alcohol or drug dependency.
Just Talk Herts can signpost you to support, whether it's for you or your child.
Face-to-face and online help for your relationship with your partner or ex-partner.
If you arrange for someone else to care for your children for over 28 days, you need to let us know. This is known as private fostering.
YCH has a lot of links and info, including tips for staying safe, who you can talk to for advice, help with bullying and how to report a problem.
Herts Sunflower offer online advice and contact details if you or someone you know is experiencing domestic abuse.
Find out what benefits you can get, how to manage debt and where to go for advice.
Support for young people who look after someone in their family.
Face to face advice for young people.
See a full list of mental health services
To see the full range of local services available for children, young people and adults, visit the Families First Directory.
Follow us on Facebook
Follow us on Twitter for updates on support and events around Hertfordshire
If you feel your family might benefit from some support, there are two ways to get in touch with a Families First professional:
Contact a professional who already works with your family
Contact our customer service centre
0300 123 4043
Phone lines are open:Mon - Fri 8am - 8pmSaturday 9am - 4pm
Families First professionals can complete an assessment to get a snap shot of:
After completing an assessment, they will arrange a Team Around the Family meeting, where any professionals who may be able to help will:
Professionals - request an assessment
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