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Hertfordshire County Council

Contact a service

General enquiries

Email general enquiries

Phone: 0300 123 4040

Phone lines are open:

Monday to Friday – 8am - 8pm

Saturday – 9am - 4pm

Lines are closed on Sundays and public holidays.


Including social care, blue badges, bus passes, day services, services for carers and reporting concerns about an adult or a care home.

Including school admissions and transport, free school meals, fostering and adoption, and child protection.

Including renewing a book, browsing the catalogue and opening hours.

Including reporting a faulty streetlight or pothole and roadworks.

Book onto a course, including national Speed Awareness courses.

Including making a registration appointment and ordering copy certificates.

Request a fire safety visit.

Including details of district and borough council planning services.

Including recycling centre locations and opening hours.

Including business advice and how to report a trader.


Our office addresses and directionsComment or complain about a county council service