Coronavirus support and advice
If you’re shielding and have recently received a letter from the government, complete the shielding support form to:
- access priority supermarket deliveries
- ask for someone to contact you about any local support that’s available
- update your contact details.
If you can’t access the form, or you’d like to discuss support options, call HertsHelp on 0300 123 4044, email firstname.lastname@example.org or visit www.hertshelp.net.
If you currently use a social care service, it should continue. However, speak to your care provider first or call on 0300 123 4042 for other urgent care needs.
To volunteer in the effort against coronavirus, visit www.thvolunteering.org.uk or email email@example.com.
Including school admissions and transport, free school meals, fostering and adoption, and child protection.
Including reporting a faulty streetlight or pothole and roadworks.
Including social care, bus passes, day services, services for carers and reporting concerns about an adult or a care home.
Including recycling centre locations and opening hours.
Including renewing a book, browsing the catalogue and opening hours.
Book onto a course, including national Speed Awareness courses.
Including making a registration appointment and ordering copy certificates.
Contact us about fire safety enquiries, home safety checks, school visits and business premises concerns.
Including details of district and borough council planning services.
Press office contact details for journalists or the media, including phone numbers for out-of-hours enquiries.
Including business advice and how to report a trader or fraud.
Our office addresses and directions Comment or complain about a county council service
Phone lines are open:
Monday to Friday – 8am - 8pm
Saturday – 9am - 4pm
Lines are closed on Sundays and public holidays. An out of hours service is available for emergencies.