Skip to content

 
Give feedback Menu  Close 
Give feedback

The families behind the website - the SEND online feedback group

Influence SEND services, quickly and from the comfort of your own home

Published Tuesday 13 October 2020

One of our goals for the Local offer website is:

"We want families to feel ownership of the information, and to feel they've made their mark on the website".

Parent using a laptop on their couch



When it comes to achieving this, the ace up our sleeves is the SEND online feedback group - a group of parents and young people who have signed up to receive regular tasks and activities from us to their inbox.

A mum using her ipad



By completing short, online activities (usually taking 5 - 10 mins to complete), the group helps us make informed decisions on the Local Offer website. This includes decisions on design, the information itself and how things are organised.





Why do they do it?

It's no secret that finding the right information and support has been challenging for families. Our parents and young people help because they want to make a difference to families who need support and information in the future.

We do what we can to make getting involved easy - with activities that fit around your life, from the comfort of your own home.





What have they accomplished so far?

Here's a few recent examples of how the SEND online feedback group have made big changes:

Provided advice about their own experiences with SENCOs to inform a brand new SENCO webpage we'll be publishing soon.

Helped to organise the information in our growing Preparing for Adulthood area - learn about their involvement in our previous PFA blog.

Named the categories and picked the topics we included in our resources area - more detail in our resources blog.

Give it a test run

Want to try a task now? Have a go at this latest task we sent out. This is a type of study we use to work out if we have information organised in the best way. Once you click through, there's more instructions to guide you.

Try the activity now

If yoParent at their desku sign up, this is the type of activity you can expect, along with other types of tasks, surveys and even opportunities to get involved further.

 

 

 

 

230+ members and growing - join us

We want to get more and more points of view from families across Hertfordshire. If you're a parent or young person aged 16 - 25 with SEND, we encourage you to join our growing ranks!

  • Our tasks are never a test of your abilities - it's always to see how successful the website is
  • You don't need to complete every task that we send - you can just pick the ones you want to
  • When you sign up, we ask for a few details about you - this is so that we can send you the most relevant activities to you.
Help shape SEND services - join the SEND online feedback group

Page was last updated on: 02/01/2024 14:52:52

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.

Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.