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An on-call firefighter is a fully trained firefighter who responds to incidents from home, work or other locations.

On-call firefighters continue their normal day to day activity or primary employment, but they are contacted via an alerter for a 999 call and attend their fire station, collect their fire kit and attend the same incidents as a whole time firefighter.
 

 

 

When will I be needed?

You must be able to attend the fire station at normal road speeds within 4 minutes from the location you will be providing cover for. You will be required to provide available cover depending on the contract you apply for:

  • up to and including 30 hours per week – special circumstances and station specific hours
  • 31 to 60 hours per week – station specific hours, for example, weekday daytime availability cover. Mon-Fri between 6am-6pm depending on what suits your flexible work / life balance 
  • 61 to 90 hours per week – availability can be completed at any time, day or night, weekdays and weekends depending on what suits your flexible work / life balance
  • 91 to 119 hours per week – availability can be completed at any time, day or night, weekdays and weekends depending on what suits your flexible work / life balance
  • 120+ hours per week – as above, for completing 120 hours of availability or more, you will receive a slightly higher retainer.

You will be required to attend a 3-hour training session, 7-10pm, once a week, on a Monday, Tuesday or Thursday depending on your local station’s weekly drill night.

 

What would I be doing?

  • Whilst providing cover, you will be required to respond to an emergency at a moment’s notice, with each incident being different from the last. Incidents might range from road traffic collisions, property fires and rescues from height, are just a few.
  • Delivering a range of community safety initiatives to the community.
  • Engaging in Safe and Well visits to vulnerable and at risk groups.
  • Being a positive role model and taking part in educational schemes like Princes Trust, Duke of Edinburgh Award Scheme and LiFE courses.
  • Working with other emergency services and partners to resolve problems.

 

How much would I earn per year?

You receive a basic annual fee for the number of hours cover you agree to do. You also get payment for each call out to an incident you do.

You'll be paid an hourly rate to attend the drill night at your station, which is for 3 hours per week for training with your colleagues.

£ per annum

 Role120+ hours (15%)91–199 hours (12.5%)61–90 hours (10%)31–60 hours (7.5%)0–30 hours (5%)Per hour Per call out / disturbance payment 

Firefighter (Development)

£4,558

£3,798

£3,038

£2,279

£1,519

£13.87 

£5.12

Firefighter (Competent)

£5,832

£4,860

£3,888

£2,916

£1,944

£17.75 

£5.12

Crew Commander (Development)

£6,198

£5,165

£4,132

£3,099

£2,066

£18.87

£5.12

Crew Commander (Comnpetent)

£6,466 

£5,388

£4,310

£3,233

£2,155

£19.68 

£5.12

Watch Commander (Development)

£6,606

£5,505

£4,404

£3,303

£2,202

£20.11

£5.12 

Watch Commander (Competent A)

£6,789

£5,658

£4,526

£3,395

£2,263

£20.67 

£5.12 

Watch Commander (Competent B)

£7,230

£6,025

£4,820

£3,615

£2,410

£22.01 

£5.12 

 

In addition to this, you will receive:

  • high level of professional training
  • trauma and first aid qualification
  • information on risk assessment and delivery
  • an opportunity to interact and serve your diverse community.


For a full list of pay scales, check our pay settlement.

 

What happens after I apply?

Stage 1 - Engagement session

We are holding Engagement sessions throughout the year prior to our physical assessment selection days and recruiting to the upcoming training courses. These sessions are a great opportunity to find out more about becoming an on-call firefighter, what the training will be like, and how the role could fit in to your life. 

These session will be an opportunity for you to gain a better understanding of the role of an On-Call Firefighter in Hertfordshire and to explain how you can respond to an emergency incident along with how to balance this around your homelife and while continuing in your current primary occupation.

Stage 2 - After you apply

If you have a GCSE A*-C (9-4) grade in both English and maths or an equivalent qualification (PDF 107kb), we'll invite you to our next selection day.

If you don't have these qualifications, we'll ask you to take a supervised Level 2 English and maths test. If you pass, we'll invite you to our next selection day.

If you fail the test, or you don't meet all our eligibility requirements, we'll let you know by email.

Stage 3 - Attend a selection day

Selection days are held 3 times a year. We'll contact you about a month before the selection day.

You will have 7 pass-or-fail tests of your fitness, dexterity and equipment handling.

If you pass these tests you’ll be invited to a formal interview.

Stage 4 - Formal interview

We'll send you details of how to prepare in advance. Please bring any documents we've asked for.

Stage 5 - Full medical

Find out more about your medical appointment, including what to bring and what we'll test.

Stage 6 - Uniform fitting and training course

The selection process takes several months. If you're successful, we'll email you a timetable for training. You’re paid hourly for attending the course.

You'll be invited to a uniform fitting appointment. Uniforms and equipment are free.

You might be placed on a waiting list of up to 12 months depending on vacancies at stations. You might need to do a re-test when a vacancy is available.

The majority of vacancies need you to be able to give cover on weekdays during the day. This needs to be agreed before you’re offered a place on the training course.

On-call training timetable 2025 (PDF, 76KB)


Once you're working, there will be opportunities for development and promotion. You can also apply to be a wholetime firefighter.

 

Information for your employers

You will be required to provide cover for an agreed amount of time, depending on the contract you sign up for. On-call Firefighters usually have another job during the week, your Primary employer may agree for you to attend fire calls during your normal contracted hours giving you more opportunity to provide more cover.

If you already work for Hertfordshire County Council, the organisation supports Employer Supported Firefighting, therefore speak to your line manager regarding completing on-call firefighting within your normal working week.

Information for your employer about on-call firefighting (PDF 4.30MB)opening in a new window

 

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