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Hertfordshire Trading Standards

Please use the links on this page for information and advice on consumer and business related issues.  All our enquiries are handled by the Citizens Advice Consumer Service (CACS), regardless of the complainant's location. This is a national service offering advice and guidance on consumer issues.  Any complaint with a criminal element, or more complicated enquiries will be forwarded to our department for consideration.  If you wish to make a complaint about a trader or product, please contact the Citizens Advice Consumer Service on 03454 04 05 06 or select the link on this page called Citizens Advice Bureau - Advice Guide.

New Partnership with Which? Trusted Traders

Hertfordshire Trading Standards has recently entered into a partnership with Which? Trusted Traders to help Hertfordshire residents find local trustworthy traders. Please see our find a good trader pages for details. Find a Good Trader

Thinking of buying a puppy?

Read the latest advice from Trading Standards to make sure you buy from a reputable breeder:

Things to consider before buying a puppy

Hertfordshire Trading Standards advice leaflet

Important new restrictions for bird keepers extended - Please click here for further information.

Telephone Scams

Trading Standards are aware of a recent increase of scammers making cold calls to Hertfordshire residents