Skip to content

Hertfordshire County Council

We're a partnership working with organisations to make sure adults at risk are cared for somewhere free from abuse and harassment, in their daily lives.

Do you have a safeguarding concern about an adult?

  • Call 0300 123 4042 (24 hours a day)

 

This is the guidance all organisations who work with adults at risk must follow.

Find our contact details, learn about our role and the business unit, and view annual reports.

 

Our procedure for professionals 

It's vital that all agencies have clear policies and procedures so they can work together to safeguard adults from abuse.

Please note: Policy is currently under review

This procedure must be followed by all organisations and staff working with adults at risk in Hertfordshire, including managers, professionals, volunteers and staff working in public, voluntary and private sector organisations.

 opening in a new window

Mental capacity

Safety and improvement process

HSAB practice guidance

Safeguarding adults and partnership case reviews

Safeguarding adult reviews are commissioned by HSAB to review the involvement of agencies and professionals associated with an adult at risk.

Safeguarding adult reviews can take place when:

  • an adult in Hertfordshire dies of abuse or neglect, whether known or suspected and there is concern that partner agencies could have worked more effectively to protect the adult.
  • an adult in Hertfordshire has not died, but the Board knows or suspects that the adult has experienced serious abuse or neglect.
  • the Board feels it would be useful, including learning from 'near misses' and situations where the arrangements worked especially well.

Safeguarding Adults Review Framework

Safeguarding Adults Review - Guidance for Staff (PDF 142KB)

Privacy Statement SARs 2018 (PDF 160KB)

Safeguarding Adults Reviews - Toolkit (PDF 636KB) Opening a new windowOpening a new window

Statement on Publication of Serious Adult Reviews (PDF 76KB) Opening a new window Opening a new window

Decision making flowchart – serious case reviews, safeguarding adult reviews and domestic homicide reviews (PDF 630KB)

Performance management framework (PDF 694KB)

SAR Referal form for Professionals May 2020 (DOC 56.1KB)

HSAB Complaints Policy (DOC 203KB)

Information for Families and Friends

Safeguarding Adults Reviews for Individuals - Easy Read (PDF 213KB)

Opening in a new window

Safeguarding Adults Review Referral Form (MS Word 68KB)

HSAB information for families and friends (PDF 55KB)

Safeguarding Adults Reviews

Flynn

Anthony

Opens new tab

Hippy

Stanley

Josanne

Partnership Case Reviews

Ms M

James L

Adults at risk of going missing

If you are supporting an adult who may be at risk of going missing because of their care and support needs consider the Herbert Protocol available at the Hertfordshire Constabulary website.

Care staff, family and friends or the person themselves can fill out the Herbert Protocol   to provide information which will assist the police in their search should the person go missing.  Seek consent from the person or their family before completing the form. 

 

 

 

Rate this page

Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google to find out more about their cookies.

Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to find out more about their cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to find out more about their cookies.

YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube to find out more about their cookies.

Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

Visit Siteimprove to learn more about their cookies.