You can also tell us about overgrown hedges, floods or other problems on the road or pavement..
Every fault that's reported to us gets a reference number. You can use this to check progress. You can also search faults in your area. If a fault has already been reported, there's no need to report it again.
What you can report
You can report issues with your road or pavement, including:
- street lights
- traffic lights.
If it's an emergency and could cause injury, call 999.
You need to report some faults to your district or borough council:
- Street nameplates
- Off road fly tipping
- Parking or permit issues.
How we prioritise repairs
We can't guarantee all the faults you report will get repaired. We prioritise repairs based on:
- whether the fault is a safety hazard (as determined by our Inspection Manual)
- the type of road
- budget availability
- any upcoming work we've got planned in the same area.
Timescales for road repairs