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Digital support in libraries

Get free access to the internet, computers and tablets in Hertfordshire libraries. We'll also help you get online through 1 to 1 taster sessions, workshops, events and digital volunteers.

Computers, tablets and Wi-Fi

1 to 1 support for beginners: taster sessions

Digital volunteers

Helpful people ready to assist with any web and digital questions

Computing and internet safety events

Coding

Coding clubs and events for those looking to develop their skills

Computers, tablets and Wi-Fi

Do you need a computer, tablet or Wi-Fi access? Libraries offer free access to devices for library members and free Wi-Fi for all. You can also print and scan.

Book a computer or use a printer at the library

Borrow a tablet in the library

Computer costs

Library members – 2 hours free, then 4p a minute.

Non library members – £2.50 for 30 minutes.

Printing costs (A4 only)

25p – single page, black and white.

65p – single page, colour.

1 to 1 support for beginners: taster sessions

New to computers or tablets? Try our taster sessions to get started.

They're informal 1 to 1 sessions, usually at your local library.

They last 1 hour. You’ll get an introduction on how to use a computer or tablet and a free course booklet to help you practise.

There are 4 different taster sessions:

Getting started with computers

Understanding what a computer is and how it works.
Using a keyboard and mouse or touchpad.
Activities such as letter writing and using the internet.
Using a computer safely.

Getting started with a tablet

Understanding how to use a tablet
Using a touch screen
Using the internet
Learning about apps.

Moving on with a tablet

Using a tablet and accessing features
Taking and sending photographs
Understanding how to use email
Using the internet and safe shopping

An introduction to using the internet

Using web addresses to find information
How to use a search engine
Staying safe online.

How much does it cost?

£10 per person.

£6.50 for library members who have a disability or are on a low income and receiving benefits.

Book a taster session

Email us at libraries.information@hertfordshire.gov.uk or ask in your local library, if someone you know would be interested in a taster session.

Digital volunteers

Our team of volunteers offer free support for a range of digital enquiries, whether you're using a library computer or your own laptop, tablet or smartphone.

No need to book. Just drop in when digital champions are available.

When and where digital champions are available

We can help with:

printing
scanning
emails including attachments
using the Internet and navigating websites
internet safety
Microsoft Office
using online library services including ebooks, magazines and library app.

Interested in becoming a digital volunteer?

Internet safety

Are you cybercrime and fraud aware? Speak to a crime prevention expert to stay safe and secure online.

We are hosting a countywide tour of free day-long drop-in events in partnership with Hertfordshire Police featuring talks from Trading Standards, as well as opportunities to ask questions.

If you're part of an organisation that supports people to get online and would like to work with us to provide or develop digital inclusion activities, please email libraries.information@hertfordshire.gov.uk.

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