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Hertfordshire County Council

Contact your district or borough council for help with:

  • registering for Council Tax
  • billing enquiries and payments
  • Council Tax benefits, discounts and exemptions
  • changing address
  • appeals (including appeals against banding and / or payment)
  • valuation information.



The county council's element of Council Tax

We spend more than £1 billion every year to deliver over 500 council services, which benefit every resident, business and community in Hertfordshire. 

On 13 February 2024, Hertfordshire's county councillors agreed our budget for 2024/25.

This year, we've raised our element of your Council Tax bill by 4.99% (2% for the adult social care precept and 2.99% for general Council Tax).

This increase is essential to meet the challenges we're facing.

The county council element of Council Tax for band D households:

  • Yearly bill for 2023/24 was £1,605.63
  • Council Tax increase: £48.01
  • Adult social care precept increase: £32.11
  • Yearly bill for 2024/25: £1,685.75.

Our Council Tax increase works out to be just over £1.50 extra a week for the average household, which will be invested into vital services.


£478m caring for adults

Your money helps us provide essential care and support to over 30,000 adults every year.

We’ve assisted over 18,000 residents to leave hospital this year and we’ve invested £31 million to fund an uplift in care provider fees.

This investment allows over 10,000 residents to stay safe and independent at home for longer.





£80m keeping Hertfordshire moving

We look after 3,200 miles of roads. We carry out more than 1,000 maintenance and improvement schemes annually. This financial year we’ve repaired 40,000 potholes – twice as many as the previous year. 

We work on major projects such as recent improvements to the A602 between Stevenage and Ware, and a range of schemes encouraging residents to walk, cycle and scoot.





£54m towards keeping residents healthy 

Our services help people to make healthy choices and lifestyle changes, reducing their risk of long-term illness and helping them to live a long life well.

This includes checking the weight and development of every child born in the county and providing services that help residents to quit smoking and access support for alcohol and substance misuse.



A firefighter reeling in a hose



£21m community services for every stage of life

Our libraries continue to see an increase in visitors, who borrow over 5 million items each year.

We register 3,500 civil marriages and partnerships, and 20,000 births and deaths each year.


Where we spend your money

Each household in Hertfordshire will receive a Council Tax bill from their district or borough council.

The money raised through Council Tax is shared between the following authorities, which provide a range of services.

Hertfordshire County Council

  • Caring and supporting children, young people and families
  • caring for the elderly and vulnerable and people with disabilities and mental health problems
  • public health and supporting people with drug or alcohol problems
  • Fire and Rescue Service
  • road maintenance and safety
  • coordinating bus services and providing home to school transport for children
  • recycling and waste disposal
  • responding to major planning applications – for example, housing and mineral extraction
  • economic development
  • providing libraries, archives and local studies material
  • protecting consumers against poor quality goods and services and upholding fair trading laws
  • community safety (crime / anti-social behaviour reduction initiatives) and emergency planning.

More about Hertfordshire County Council services

Police and Crime Commissioner for Hertfordshire

  • Policing and crime prevention.

District and Borough council services

  • Housing and homelessness
  • refuse collection and street cleansing services
  • environmental health
  • leisure services
  • planning and building control
  • car parks and controlled parking zones.

More about district and borough services

Town and Parish councils

  • Allotments
  • village halls
  • cemeteries and closed churchyards.

More about town and parish council services


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