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Hertfordshire County Council

Our values represent what we care for and believe in. They guide how we approach our work and make decisions, and how we act towards our colleagues, residents, partners, and suppliers.

Where our Corporate Plan and supporting strategies inform what we're trying to achieve, our values help to explain how we work and behave to achieve these goals together.

Our values were developed collaboratively in 2022 by colleagues across HCC.

  • We improve Residents’ lives: we put our residents at the heart of all we do
  • We work with Integrity: we say what we do, and we do what we say
  • We act Sustainably: we consider the impact of our actions on future generations
  • We champion Equality and fairness: we're all equal and we treat everyone fairly.


These values are brought together in a simple mnemonic that captures our shared attitudes: we RISE to the challenge.

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