You have the right to access the information we hold about you.
Apply to see your personal information
You can ask to see any information we hold about you as part of the General Data Protection Regulation. This is called a subject access request.
To apply, you can complete this application form or email firstname.lastname@example.org.
You'll need to provide proof of identity and address with the request so we can verify your right of access to the information.
When completed, send the form to:
Data Protection Team
Hertfordshire County Council
Once we've verified your identity and address you can expect a response within a calendar month.
If we think we will be unable to process all of your information within one month, we’ll let you know as soon as possible. We may take up to 2 more months to provide information when there is a large amount or your request is complex.
Email email@example.com if you'd like to find out more.
When you use our services you will often give personal information such as name, address and date of birth. People who know you, such as a doctor or teacher, may give us information about you too.
We securely hold this information about you and it is only visible to staff who need to use it.
Find out more about how we use your information and your legal rights.
We'll let you know if there's anything we can't send you, such as:
- information about other people (unless they give us consent)
- records that have been destroyed.
- You can request information held about your children on their behalf.
- Children over 12 are usually considered to be able to make their own decisions about what happens to their data. They can make a request for themselves or may refuse to give you access.
If you have any concerns or queries about the way your data is handled, email firstname.lastname@example.org.
If you're not satisfied with the information you receive
You can complain to our Data Protection team – email@example.com.
If you're not satisfied with our response, you can contact the Information Commissioner's Office.