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Hertfordshire County Council

Hertfordshire Macmillan Benefits Advice Service

No one should face cancer alone. By 2020, it's estimated that nearly 1 in 2 of us will experience cancer during our lifetime.


If you or someone close to you has been diagnosed with cancer, money may not be the first thing you think about. However, having cancer can be expensive and 4 out of 5 people are worse off after a cancer diagnosis.

  • Your income may go down and your spending may go up.
  • You might have to pay for a special diet, child care, higher heating costs or travel to a hospital.
  • You or your carer may have to stop working.
  • You may experience difficulties claiming benefits.


We're working with Macmillan Cancer Support to provide the Hertfordshire Macmillan Benefits Advice Service for people affected by cancer in the county.

We provide a specialist benefits advice service for people affected by cancer and their carers at key pathway points:

  • diagnosis
  • treatment
  • palliative care
  • end of life. 

We can help with claims for benefits like personal independence payment, attendance allowance, ESA, universal credit and carer’s allowance. We can help challenge decisions, from mandatory reconsideration through to appeal.

We can also help with applying for grants from Macmillan and help with health costs such as travel to hospital.

You can contact us face to face at the Lister Hospital Stevenage, Watford General Hospital, Peace Hospice Care, Hospice of Saint Francis and Grove House (Rennie Grove Hospice Care) for St Albans Hospital. The service is also available over the phone and by email.