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Hertfordshire County Council

 

We made a pledge (or promise) to all children and young people we look after.

Before you come into care, we'll ask all family and friends if they can offer you a safe home. If not, we'll make sure you're cared for.

As you grow older your responsibilities will grow too.

These 13 promises are based on what children and young people in care in Hertfordshire said was important to them.

Explaining

  • When you first come into care, we'll help you understand why you're coming into care and make sure you have everything you need.
  • We'll tell you about things you're entitled to, like pocket money and savings.
  • We'll only share information about you if we're sure it's in your best interest.

Read more about Explaining... (PDF 5.9mb) Opening a new window

Listening

  • We'll listen to what you think when adults are making decisions about you.
  • We'll listen to what you think about how to make being in care better for lots of children. We'll tell you how you can get involved with the Children in Care Council (CHICC).

Read more about Listening... (PDF 5.9 mb) Opening a new window

Keeping you safe and settled

  • We'll protect you and keep you safe and settled.
  • We'll make sure you have a social worker. Your social worker will do their best to spend time with you and get to know you.
  • We'll help you to keep in touch with family and friends, as long as this is safe.
  • We'll help you know about who you are and things that are important to your identity.

Read more about Keeping you safe... (PDF 5.9 mb) Opening a new window

Being healthy

  • We'll help you to be as healthy and well as you can be.

Read more about Being healthy... (PDF 5.9 mb) Opening a new window

Being ambitious

  • We'll support you with education, training and employment options to help you achieve the best you can.
  • We will make sure you can take part in things you want to do.
  • We'll help you move into adulthood.

Read more about Being ambitious... (PDF 5.9 mb) Opening a new window

If you feel that parts of this pledge are not happening for you, you can:

  • Speak to your carer or social worker. They know you well and are usually the best people to help put things right.
  • Contact National Youth Advocacy Service (NYAS). They can help you to sort out problems.

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Why do we use cookies?

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How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

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Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

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Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

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Performance and feature

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This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

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Performance and feature

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This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

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Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

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Google

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Netloan

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HotJar

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Siteimprove

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