In the last few years, we haven’t always been able to process EHC plan reviews in a timely way. We know that this has been incredibly frustrating for families and we have been working hard to get all of last year's reviews processed, and to change the way we are working in order to ensure that reviews do not build up again.
From September all reviews will go first to a dedicated Annual Review team. This team operates a triage system, processing the more straight-forward reviews quickly whilst sending the more complex cases to SEND officers in area teams. This new system will give SEND officers the opportunity to focus on working with schools and families and ensure provision is appropriate, and will mean that most review paperwork will be turned around much more quickly.
We still have some way to go before the backlog is completely clear, but we have a dedicated team who are working very hard to do this as quickly as possible and over the summer months we've seen a 20% improvement in reviews being processed within timescales. We're monitoring the status of reviews really closely to ensure that the new processes are working well so that we avoid a similar backlog in the future.