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Early Years Refresh

At the Local Offer we are continually trying to improve our pages and make them more relevant to the parents and carers who use them. 

We recently carried out a 're-fresh' of our Early Years webpages working with professionals and parents from HPCI and the SEND online feedback group to review the existing pages, and understand what extra information we could include to give families the support they need.

We asked parents in our SEND online feedback group about the things they found important during their child's early years.  They highlighted the importance of gaining support from other parents, and activities and support groups, so we reorganised our Early Years home page and added links to our 'events and activities' page as well as to support organisations and groups.

After chatting with parents from HPCI, we know that in the early stages of discovering a child's SEND needs, families might be dealing with a bit of shock, and other complex emotions.  We have made the Early Years Advice Line a stand-out feature for those parents who would rather pick up the phone and talk through their needs with an Early Years professional.

Two new pages...

Parents told us that they would be interested in knowing how to prepare for the transition to nursery or primary school, as it can be difficult for parents when they first have to leave their child with other people.   We started thinking about other stages of a child's journey too -  starting or changing schools, moving on to secondary schools, or moving on to college, university or employment.  In response to this, we worked with professionals and our SEND Online Feedback Group to create a new webpage with tips and advice from other SEND parents for how to successfully manage these transitions with your child.   

Visit the 'Transitions' webpage

Through our research, we also felt that it would be useful to have a page for those parents whose children are newly diagnosed with SEND, or who are waiting for assessment.  This can be a confusing and overwhelming time, and this new page acts as a starting point to help parents to navigate this new world, and has tips from other parents who have been through it themselves.

Visit the New to SEND page


Cookies

Like many other websites, we place small information files called 'cookies' on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means you don’t have to keep entering these details when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it won’t accept cookies. For more information visit AboutCookies.org.

But, doing this may stop you from using some of the online features and services on this website. 

Cookies we use

Cookies do a lot of different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to work.

Performance and feature cookies – these cookies help to improve the performance and feel of this website, for example providing you with personalised services.


Take a look at a list of cookies we use on our website:

NameTypeHow we use itHow long we use the information for

ASP.Net_Sessions

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

ServerID

 

Required functionality

An automatic cookie set by our software. 

Just for the time you are on our website.

_ga

Required functionality

To track the effectiveness of our website using Google Analytics. 

2 years

saved-pages

Performance and feature

To save the pages that you visit by clicking the heart at the top of the page. 

1 month

geoPostcode

Performance and feature

This stores your postcode (or partial postcode) when we ask you for your location.

Just for the time you are on our website or 30 days (you choose this).

geoCoordinates

Performance and feature

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you are on our website or 30 days (you choose this).

reckonerName-history

Performance and feature

This keeps a history of all answers submitted to the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

reckonerName-content

Performance and feature

This keeps a history of what content cards are clicked on when using the ready reckoner.

This is set in the control for each ready reckoner. If you haven't interacted with the ready reckoner for the set amount of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

This used to track user sessions on forms hosted on eservices.hertfordshire.gov.uk

Just for the time you are on our website.


Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below are a list of cookies that the other sites and services use:

Service namePurposeMore information

Google analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Cookies of the same names are also used for the same purpose by other websites such as Building FuturesCountryside Management Service and Hertfordshire LIS.

Visit the Google Analytics website for more information about the cookies they use.

You can prevent data from being collected and used by Google Analytics by installing Google's Opt-out Browser Add-on.

Google Translation - googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing to find out more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

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Facebook

We have a number of presences on Facebook, which we may link to. Facebook may set some of its own cookies if you follow these links.

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Twitter

We have a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.

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YouTube

We have a YouTube channel, which we may link to. YouTube may set some of its own cookies if you follow those links.

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Netloan

This ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to work, and is set when you arrive to the site. This cookie is deleted when you close your browser.

 

HotJar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Visit HotJar to find out more about their cookies.

Siteimprove

These cookies are set to help us report on how people are using the site so we can improve it.

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