Published Monday 9 December 2019
We've launched a test version of the new and improved Local Offer website and we'd like you to try it out! In this blog post, we share how we got to this point, and how you can give us feedback before the full version goes live.
Tuesday 21 January - You're invited to our Local Offer website launch event. Here's what we've got planned for you on the day.
Research and development
As part of the Transforming SEND project, the SEND digital team have been working on improving the Local Offer website. We wanted to create a friendlier resource for parents and professionals and also improve the information available online.
We started with a period of 'discovery'- researching what SEND information is currently available, and what families need to find online. We visited settings like schools and family centres, interviewed parents, and sent out surveys and tasks to the SEND Online Feedback Group. We then took everything we had learnt and set about designing a new website.
During the process we continued to work closely with parents, co-producing the rewrite of the information on the website, and helping with opinions on design work. You can read more about how we co-produced the new money pages with a parent, or how we arrived at the website's new look and feel.