Guided Advice - Helping people that don't know what they need
The inspiration behind the first of our two ideas (or projects, as we often call them) came as a result of learning that most families, who have a child or young person with SEND, are forced to sacrifice hours of their (already jam-packed) day scouring the internet to find helpful and relevant resources. This got us thinking about what we could do to enable them to steal back a few precious hours, and our thoughts turned to producing some kind of tool that could do the legwork for them. Recently we've been building on this idea and have drafted up some plans for a Guided Advice Tool that we can incorporate into the Local Offer.
The most common example of what we call a Guided Advice Tool can be found on your favourite online store. When shopping online, we are all familiar with the process of selecting a few tick-boxes, inputting some of our details and then hey presto, a list of personalised results appear on our screens designed to meet our needs. It would be wonderful to be able to achieve a similar personalised result on the Local Offer as we know it would really make a difference to the lives of families in Hertfordshire that have a child or young person with SEND.